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Bass Business History - Western Electric Hawthorne Papers
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Results: Study and Investigation of Employee Comments
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Results: Study and Investigation of Employee Comments
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185.pdf
Description
Title
Results
:
Study
and
Investigation
of
Employee
Comments
Description
Breakdown
, by
department
, of the
use
of
employee
comments
taken
from
interviews
. The
first
section
describes
how
comments
from
employees
on
plant
conditions
are
used
to
improve
those
conditions
. There are
tables
and
charts
describing
the
number
of
complaints
and how
many
of those were
investigated
. The
only
specific
example
used
involves
a
situation
where
the
comment
was
ignored
and an
accident
ensued
. The
second
section
is
divided
my
division
where
each
division
explains
briefly
how they are
using
or will
use
the
information
from
employee
interviews
. These
reports
are
very
general
,
most
stating
that they were
investigating
problems
brought
to their
attention
by
employee
interviews
, but with
no
specifics
Date
1930
Original Order
Box 8, Folder 3
Language
English
Type
Text
Format
PDF
Special Collection
Bass Business Collection
Rights
University of Oklahoma Bass Business Collection
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