The gentle art of stealing; The joy of giving; The gentle art of honest (?) advertising; Will all small shipments go pre-paid?; Women's lib; The computer world -- who controls it?; Credit Office rating;Measuring store image; Advertise; Will you...
Robert Kahn, P.M.C.; California property tax; The image of business; Advertising and the F.T.C.; In defense of pipe smoking; BankAmericard gives out their figures; Preparing property tax returns; The future in health plans; A new attack on service...
What About Sunday Openings?; Leased Equipment and Property Taxes; The F.T.C. and Inducing Discriminatory Allowances; The Ethics of Data Accumulation—Revisited; What Attracts a Clerical Worker?; Constitutional Rights When There is a Citizen's...
The Gentle Art of Stealing; The Joy of Giving; The Gentle Art of Honest Advertising; Will all Small Shipments go Pre-paid; The Computer World - Who Controls it; Where do Corporate Responsibilities Really Lie; Will you Sell your Mailing List; The...
The outlook for 1975; Should you use LIFO?; Statistical Supplement: Credit Office rating; The market for retail stocks; Concern about jobs causes unemployment?; Why consumerism becomes more aggressive; Around the circle again--with games; How well...
Ethics at Federated; Giant Stores Revisited; Bringing the F.B.I. under Control; Retailers Love to Gamble; Costly False Advertising; The Risk of Selling Credit Customer Lists; Commercial Bribery; Carter's Token Female as Secretary of Commerce; Do...
Alice in Wonderland at Wells Fargo Bank; Panic Prevails at Saks 5th Avenue; Selective Distribution Approved in Common Market; High Profits for Federated Department Stores; Questioning the National Crime Information Center; Why Business Gets a Bad...
Arch Patton agrees with RT!; Banking and retailing — separated by a plastic card; Must retail chief executive officers operate by lying?; How serious is employee theft?; Does your firm get the Nilson Report?; The 1983 outlook; Credit Office...
Does insensitivity underlie continuing discrimination against women; The changing population characteristics ; Why Nordstrom's must fail; Who are the market-value leaders in retailing?; Policies on figts to employees; Short shorts; The 1984...
Why draw any salary in 1987?; How many does a house hold?; Additional information on Mervyn’s; Have vs. the have not : retail style; Great recapitalization game; Financial characteristics of high-income families; Your name is for sale!; Does a...
I still think what Hechinger did was right; Can minnows live with whales?; Did you know that February is Black History Month?; It makes me wonder about GAAP and CPA’s [generally accepted accounting principles]; Which ad appeals to you most?;...
Does your employment rejection letter help your image?; Vol. 25, no. 1; A new definition of 'free'; If you had been there, this is what you'd heard; Why I like California; Short shorts; Is this why department stores are failing?; A quick look at...
Why retailers should worry about literacy; Ethics in business -- and in business school; Should you charge for parking?; No wonder retailers go broke; Short shorts; The decision makes 'cents'; When looking at the same thing, do we each see...
What percentage of your accounts are active?; One more plea for retailers to join the; EPA's Green Lights program; New Year resolutions -- in three parts; The side of Wal-Mart that the daily and trade press doesn't report; U.S. finances retailer...
Not enough retailers are active in NOD; Who will take the next step; Although this was written before Christmas…; A good turn that deserves recognition; Who coined the term "associate"?; Should we accept the conclusions of these...
April 13, 1931, G.A. Pennock sent C.W. Bergquist a report titled: An Account of the Work of the Industrial Research Division. The Industrial Research Division was established in January, 1929 to centralize the test room study, the employee...
Breakdown, by department, of the use of employee comments taken from interviews. The first section describes how comments from employees on plant conditions are used to improve those conditions. There are tables and charts describing the number...
Case study of a group of young female employees. This group of young female employees formed cliques, talked, and was a problem for their supervisors. The girls claimed they did not know how to do their jobs, they needed more supervision, they...
First published as a 20 part monthly serial, Dombey and Son is the tale of Paul Dombey, a wealthy shipping merchant who desires a son. His wife dies giving birth to this son, Paul the Younger, who Dombey focuses all his affection on at the expense...
First published as a 20 part monthly serial, Dombey and Son is the tale of Paul Dombey, a wealthy shipping merchant who desires a son. His wife dies giving birth to this son, Paul the Younger, who Dombey focuses all his affection on at the expense...
First published as a 20 part monthly serial, Dombey and Son is the tale of Paul Dombey, a wealthy shipping merchant who desires a son. His wife dies giving birth to this son, Paul the Younger, who Dombey focuses all his affection on at the expense...
First published as a 20 part monthly serial, Dombey and Son is the tale of Paul Dombey, a wealthy shipping merchant who desires a son. His wife dies giving birth to this son, Paul the Younger, who Dombey focuses all his affection on at the expense...
First published as a 20 part monthly serial, Dombey and Son is the tale of Paul Dombey, a wealthy shipping merchant who desires a son. His wife dies giving birth to this son, Paul the Younger, who Dombey focuses all his affection on at the expense...
First published as a 20 part monthly serial, Dombey and Son is the tale of Paul Dombey, a wealthy shipping merchant who desires a son. His wife dies giving birth to this son, Paul the Younger, who Dombey focuses all his affection on at the expense...
First published as a 20 part monthly serial, Dombey and Son is the tale of Paul Dombey, a wealthy shipping merchant who desires a son. His wife dies giving birth to this son, Paul the Younger, who Dombey focuses all his affection on at the expense...
First published as a 20 part monthly serial, Dombey and Son is the tale of Paul Dombey, a wealthy shipping merchant who desires a son. His wife dies giving birth to this son, Paul the Younger, who Dombey focuses all his affection on at the expense...
Our Mutual Friend, Dickens' last novel, addresses the issues of money, social class, and human values. John Harmon, heir to his father's fortune made as a dust collector, pretends to be dead in order to find out what people thought about him. He...
Correspondence passed among investigators from September 1928 to February 1934. Letters to G.A. Pennock from Dr. Elton Mayo examined blood pressure, visits, generalizing mind for administration and societal changes; biological measures needs,...
Describes the purpose of the study of the six relay assembly employees as a test to determine if rest periods and rest periods accompanied with shorter working hours improved worker efficiency. The report duplicates Progress Report No. 1 by...
Description of work behavior related to incentives and of the relationship between the supervisors and employees in the station apparatus shop. Included are observations of employee work and analysis of interviews. The purpose is to outline what...
Discusses the increase of productivity in the test room. Productivity increased when the workday was shortened. Lower production on Monday and Saturday was thought to be due to mental preoccupation in the majority of cases, not cumulative...
G.A. Pennock wrote Some Thoughts in Connection with Work in Industrial Research Division. The test room had an outstanding increase in production, due to removal of fear and suspicion on part of employees and increase in morale. This raised the...
Interview method, analysis, and development of training began in the Inspection Branch, moved to the Operating Branch, and in January 1930 throughout the Works. A December 1929 pamphlet titled A Plan for Improving Employee Relations was printed. ...
Letters addressing a case study entitled The Girl Who Talked Too Much and two versions of this case study. In a department which had previously encouraged talking, a woman employee was moved three times for talking, but was not told to stop...
Pamphlet summarizing the six years of research at Western Electrics Hawthorne Works. The research began in 1924 with a study of the relationship between light and production. That study showed that research in human relations could not be...