Various pieces of correspondence from 1929-1932 among Western Electric administrators. The earlier pieces of correspondence, including letters to Dr. Elton B. Mayo, Professor of Industrial Research, Graduate School of Business Administration,...
Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. They took place in 1929. Some handwritten notes are included as marginalia.
Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. Also included are newspaper clippings pertaining to new management and layoffs. Some handwritten notes are included as...
Transcription of individual comments from the employee interviews and supervisor interviews sorted into topics including, supervisory and condition changes after the interview process, the interview process in general, and miscellaneous comments.
Three typewritten papers that were presented at the System Personnel Conference that was held in Southern Pines, North Carolina from October 29 through November 2, 1940. The presented papers on personnel relations were based on findings from the...
Three documents, two letters and one detailed report. First, Elton Mayos letter to G.A. Pennock dated February 9, 1931, concerning the status of the Western Electric experiments and the importance of studying how fatigue, morale, preoccupation...
The operation branch employee interviews from 1929 are analyzed and discussed and conclusions are made. Contains inter-office memos from 1930 discussing changes made due to the interviews and areas for future analysis
Summary of why layoffs had to occur and how employees were chosen for layoff. Also included are the employee and supervisor comments regarding the layoffs
Substance analysis of employee comments on various subjects taken from 10,300 operating branch interviews. Each subject is listed in a table, with numbers for the total comments analyzed, favorable comments, favorable thought spread, unfavorable...
Several reports, memoranda, and letters. It includes two copies of a preliminary report concerning the experiment in personnel counseling by which Personnel Man would interview employees and supervisors in an attempt to find problems in his...
Report showing data and findings pertinent to a shorter work week using three sources: (1) the relay assembly test room studies, (2) interviews with employees, and (3) supervisory training conferences
Report describing multiple cases where the counselor was able to interview employees who were undergoing stressful situations, some of a personal nature, some related to their jobs, and how the counselor was able to lessen tensions and enable the...
Report concerning the employee interview program conducted by Hawthorne Works Inspection Branch. Included are the plans for the study with purpose and procedure. Also contained is a summary outline, and interviews with representative employees...
Report compiling data gathered from employee comments on standard hours and steady work during interviews held from 1929-1931. It also includes some information about home conditions which was collected during 1930-1931 and then grouped by mental...
Report addressing the work of a counselor during the three month period of January through March, 1943. It stated what she did on a daily basis and showed how her work was valuable to the company by increasing employee morale, providing proof...
Report addressing complaints made in the interviews with operating branch employees. Individual complaints are addressed, and sorted by categories concerning both working conditions and the job itself. Recommendations for further analysis are...
Part two of a two part analysis of comments from operating branch employee interviews taken during 1929. Comments listed as favorable and unfavorable and divided into 17 categories listed alphabetically from Placement to Washroom. Finally, the...
Part one of a two part analysis of comments from operating branch employee interviews taken during 1929. Comments listed as favorable and unfavorable and divided into 19 categories listed alphabetically from Absence to Payment
Papers on the Hawthorne experiments including, a pamphlet titled Research Studies in Employee Effectiveness and Industrial Relations. The pamphlet contained Test Studies in Industrial Research at Hawthorne by G.A. Pennock, and A Plan for...
Pamphlet summarizing the six years of research at Western Electrics Hawthorne Works. The research began in 1924 with a study of the relationship between light and production. That study showed that research in human relations could not be...
Letters addressing a case study entitled The Girl Who Talked Too Much and two versions of this case study. In a department which had previously encouraged talking, a woman employee was moved three times for talking, but was not told to stop...
Interview method, analysis, and development of training began in the Inspection Branch, moved to the Operating Branch, and in January 1930 throughout the Works. A December 1929 pamphlet titled A Plan for Improving Employee Relations was printed. ...
G.A. Pennock wrote Some Thoughts in Connection with Work in Industrial Research Division. The test room had an outstanding increase in production, due to removal of fear and suspicion on part of employees and increase in morale. This raised the...
Discusses the increase of productivity in the test room. Productivity increased when the workday was shortened. Lower production on Monday and Saturday was thought to be due to mental preoccupation in the majority of cases, not cumulative...
Description of work behavior related to incentives and of the relationship between the supervisors and employees in the station apparatus shop. Included are observations of employee work and analysis of interviews. The purpose is to outline what...
Describes the purpose of the study of the six relay assembly employees as a test to determine if rest periods and rest periods accompanied with shorter working hours improved worker efficiency. The report duplicates Progress Report No. 1 by...
Correspondence passed among investigators from September 1928 to February 1934. Letters to G.A. Pennock from Dr. Elton Mayo examined blood pressure, visits, generalizing mind for administration and societal changes; biological measures needs,...
Our Mutual Friend, Dickens' last novel, addresses the issues of money, social class, and human values. John Harmon, heir to his father's fortune made as a dust collector, pretends to be dead in order to find out what people thought about him. He...
First published as a 20 part monthly serial, Dombey and Son is the tale of Paul Dombey, a wealthy shipping merchant who desires a son. His wife dies giving birth to this son, Paul the Younger, who Dombey focuses all his affection on at the expense...
First published as a 20 part monthly serial, Dombey and Son is the tale of Paul Dombey, a wealthy shipping merchant who desires a son. His wife dies giving birth to this son, Paul the Younger, who Dombey focuses all his affection on at the expense...
First published as a 20 part monthly serial, Dombey and Son is the tale of Paul Dombey, a wealthy shipping merchant who desires a son. His wife dies giving birth to this son, Paul the Younger, who Dombey focuses all his affection on at the expense...
First published as a 20 part monthly serial, Dombey and Son is the tale of Paul Dombey, a wealthy shipping merchant who desires a son. His wife dies giving birth to this son, Paul the Younger, who Dombey focuses all his affection on at the expense...
First published as a 20 part monthly serial, Dombey and Son is the tale of Paul Dombey, a wealthy shipping merchant who desires a son. His wife dies giving birth to this son, Paul the Younger, who Dombey focuses all his affection on at the expense...
First published as a 20 part monthly serial, Dombey and Son is the tale of Paul Dombey, a wealthy shipping merchant who desires a son. His wife dies giving birth to this son, Paul the Younger, who Dombey focuses all his affection on at the expense...
First published as a 20 part monthly serial, Dombey and Son is the tale of Paul Dombey, a wealthy shipping merchant who desires a son. His wife dies giving birth to this son, Paul the Younger, who Dombey focuses all his affection on at the expense...
First published as a 20 part monthly serial, Dombey and Son is the tale of Paul Dombey, a wealthy shipping merchant who desires a son. His wife dies giving birth to this son, Paul the Younger, who Dombey focuses all his affection on at the expense...
Case study of a group of young female employees. This group of young female employees formed cliques, talked, and was a problem for their supervisors. The girls claimed they did not know how to do their jobs, they needed more supervision, they...
Breakdown, by department, of the use of employee comments taken from interviews. The first section describes how comments from employees on plant conditions are used to improve those conditions. There are tables and charts describing the number...
April 13, 1931, G.A. Pennock sent C.W. Bergquist a report titled: An Account of the Work of the Industrial Research Division. The Industrial Research Division was established in January, 1929 to centralize the test room study, the employee...
Not enough retailers are active in NOD; Who will take the next step; Although this was written before Christmas…; A good turn that deserves recognition; Who coined the term "associate"?; Should we accept the conclusions of these...
What percentage of your accounts are active?; One more plea for retailers to join the; EPA's Green Lights program; New Year resolutions -- in three parts; The side of Wal-Mart that the daily and trade press doesn't report; U.S. finances retailer...
Why retailers should worry about literacy; Ethics in business -- and in business school; Should you charge for parking?; No wonder retailers go broke; Short shorts; The decision makes 'cents'; When looking at the same thing, do we each see...
Does your employment rejection letter help your image?; Vol. 25, no. 1; A new definition of 'free'; If you had been there, this is what you'd heard; Why I like California; Short shorts; Is this why department stores are failing?; A quick look at...
I still think what Hechinger did was right; Can minnows live with whales?; Did you know that February is Black History Month?; It makes me wonder about GAAP and CPA’s [generally accepted accounting principles]; Which ad appeals to you most?;...
Why draw any salary in 1987?; How many does a house hold?; Additional information on Mervyn’s; Have vs. the have not : retail style; Great recapitalization game; Financial characteristics of high-income families; Your name is for sale!; Does a...