Syllabus for personnel counselors during their orientation period. It includes a weekly reading list along with a list of management with whom they need to speak to gain additional perspectives from their reading and essay assignments
Five interviews with the mica-splitting test room operators. The interview covered attitudes about the company and the test room. Family life and outside interests were also discussed
Record of observations of the relay assembly test room operations. Conversations of the workers were recorded in detail. Also included are observations of their moods in handwritten marginalia. During this period, several workers were informed...
Record of observations of the relay assembly test room operations. Conversations of the workers were recorded in detail. Also recorded were observations of their moods, in handwritten marginalia
Substance analysis of employee comments on various subjects taken from 10,300 operating branch interviews. Each subject is listed in a table, with numbers for the total comments analyzed, favorable comments, favorable thought spread, unfavorable...
The Northern Pacific Railway company was the first railroad to run through the northern tier of states, connecting Lake Superior to Puget Sound. Its contruction began with an estimated forty-seven to sixty million acres of land grants from the...
Northern Pacific Railway Company Papers Part I Finding Aid Prepared By Brian C. Shults Bass Business Collection University of Oklahoma Libraries Norman, OK 2010 Finding aid encoded by University of Oklahoma Libraries 2010 Finding aid written in...
Seven typewritten research reports that were written using the data collected during the Hawthorne study. The papers look at interviewing techniques in general as well as specific examples from the study. It also discusses and outlines their...
Transcripts of the minutes from an interviewer-training course. Topics include, history of the interview, interview techniques, values of interviewing, and discussion of past interviews.
Three memoranda concerning personnel counselor selection, two of which touch on the issue of their training. The earliest memorandum from 1941 is a brief list of desirable characteristics for a counselor to have while the 1948 memorandum is a...
Letter from Elton Mayo to Mr. M.K. Stevenson regarding the results of taking blood pressure and pulse measurements of the workers as a measurement of fatigue. This was to ascertain if rest periods had any effect on the fatigue of workers.
Letters written both before and after a Personnel Counseling Conference held January 24-25, 1961, in New York City that included representatives from numerous branches of American Telephone & Telegraph Company. After the conference, the...
C.E. Turner of Massachusetts Institute of Technology, Dept. of Biology and Public Health wrote G.A. Pennock and M.L. Putnam. The letters discuss testing causes for increased output, analyzing output by 15 minute intervals, testing vascular skin...
Correspondence passed among investigators from September 1928 to February 1934. Letters to G.A. Pennock from Dr. Elton Mayo examined blood pressure, visits, generalizing mind for administration and societal changes; biological measures needs,...
Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. They took place in 1929. Some handwritten notes are included as marginalia.
Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. Also included are newspaper clippings pertaining to new management and layoffs. Some handwritten notes are included as...
Transcription of individual comments from the employee interviews and supervisor interviews sorted into topics including, supervisory and condition changes after the interview process, the interview process in general, and miscellaneous comments.
Report on the attitude of laid off workers early in 1930. It contains summary of the employees opinions and snippets from their interviews that express the majority opinion. They were asked about work conditions, supervisors and the fairness of...
Detailed plan to start a shop at Hawthorne based on product as a new form of structural organization. This structure is based on the most efficient way to create each product and using the least skilled labor possible. Outlined are advantages and...
Report discussing the problems that the supervisors are having after the change in pay scale across the company. Changes in attitude and relations to other workers are included
Records regarding mica-splitting operator fives performance. Included are a formal summary, a list of comments, and a log of favorable and unfavorable comments. The favorable and unfavorable comment log is for the period from 1928 to 1930. Also...
Records regarding mica-splitting operator 1. Informal notes and recommendations, both hand written and type written, concerning this operator are included. Also included is a summary of absences is given for the entire period of employment from...
Two page form/questionnaire used for personal data collection and observation. A narrative case history for each of the 5 mica splitting operators follows. The case histories give marital status and age. There is a discussion of living...
Index to administration, public relations, personnel counseling and reference materials, including speeches organized by speaker. The documents listed cover the entire study
Documents regarding creating a mathematical method for determining the tone of the interview by creating a ratio of negative to positive comments. Also included are charts analyzing interviews in groups of 100.
Typewritten research report which presents background information on the company and how it is viewed by the community, analyzes the data collected about personnel counseling, and provides discussion about what impact this study will have on the...
Collection of miscellaneous documents, both typewritten and handwritten, pertaining to the Hawthorne project and the results obtained from the study. Based on data collected from 1928-1940. Included are transcripts of speeches, summary documents...
Two documents, both of which concern illumination studies, are presented. The first is a report on the illumination study at Hawthorne, which began Nov. 24, 1924 and ended April 30, 1927. In this study, candles of various lengths were introduced...
Pamphlet summarizing the six years of research at Western Electrics Hawthorne Works. The research began in 1924 with a study of the relationship between light and production. That study showed that research in human relations could not be...
Two reports, one by Mr. Lovekin and one by Mr. Roethlisberger regarding their interviewing of the supervisors. Mr. Lovekins report divided by topics that the men discussed and then analyzed by percentage that felt one way or the other on each...
Several reports, memoranda, and letters. It includes two copies of a preliminary report concerning the experiment in personnel counseling by which Personnel Man would interview employees and supervisors in an attempt to find problems in his...
Study of a counselors work. It lists numerous employees, their problems, results from speaking with the counselor, whether they improved as a result of counseling, and their supervisors feelings about their improvement. It also lists employees who...
Report concerning the employee interview program conducted by Hawthorne Works Inspection Branch. Included are the plans for the study with purpose and procedure. Also contained is a summary outline, and interviews with representative employees...
G.A. Pennock wrote Some Thoughts in Connection with Work in Industrial Research Division. The test room had an outstanding increase in production, due to removal of fear and suspicion on part of employees and increase in morale. This raised the...
Included in this group are tables of vascular skin reaction readings as a measurement of fatigue. There is also an abstract of chapter 5, concerning the physiology and psychology of fatigue, from Edgar James Swifts book Psychology and the days...
Report about supervisor difficulties. There are reports from both the supervisor and the counselor. A line supervisor reported several conversations with group members and with the counselor. His report includes his observation of positive...
List of names and addresses of the recipients of the 1929 report, Distribution of Rest Period Report, Distribution of Hours Report, and the Distribution of Relay Operators Comments and the 1928 report along with the number of copies sent to each...
Detailed daily descriptions of every variable adjusted in the relay assembly test room, including seating positions, methods to track production, temperature, humidity and lighting.
Report on the interviewing process. Part one discusses how interviewing is a good tool, but the attitude of employees differ among each other and that difference must be taken into account. The second part discusses methods of interviewing and...
Raw data regarding the effect of rest break variations on the daily output of 5 mica-splitting operators was measured over a 37-week period in 1928. Included are tables of the average accumulated totals, charts of output, and daily output logs for...