Unfinished rough draft that concentrates on determining under what conditions people perform their best work. Records were kept of each test employees amount of sleep, diet, attendance, comments, physical examinations, and earnings. The temperature...
Discusses the increase of productivity in the test room. Productivity increased when the workday was shortened. Lower production on Monday and Saturday was thought to be due to mental preoccupation in the majority of cases, not cumulative...
Duplicates Progress Report No. 1 and 2 with the addition of a health questionnaire, notes on the physical examinations of each of the test employees, and a discussion about output increases when work shortened to 4:00 p.m. and then returned to 5:00...
Describes the purpose of the study of the six relay assembly employees as a test to determine if rest periods and rest periods accompanied with shorter working hours improved worker efficiency. The report duplicates Progress Report No. 1 by...
Describes the results of the test began April 25, 1927, concerning the effect of rest periods on the productivity of six girls who performed relay assembly work. These six participants were moved into the test room and their productivity was...
Detailed procedures for establishing the bank wiring test room, and selection criteria for the male workers in the test room group. Three reports on the subject of engineering study of human fatigue are included
Various speeches and presentations regarding the experiment in the Inspection Branch. The original study was to see the effect of lighting on the operators, which was found to be negligible. What they did find is that the production in the test...
Documents explaining the interviewing process that was initially used for the Hawthorne Study and then documents administrative discussions as to how effective this process was and identified areas that could be revised to make it more effective...
Documents concerning research and planning regarding training supervisors in both technical skills and personnel skills. Included are ideas on logistics of the training as well as content.
Interview method, analysis, and development of training began in the Inspection Branch, moved to the Operating Branch, and in January 1930 throughout the Works. A December 1929 pamphlet titled A Plan for Improving Employee Relations was printed. ...
Five reports reviewing the personnel counseling experiment from January, 1936 to March, 1937. Included are the appendices about attitudes of short and long service employees, outline and suggestions for discussing the labor situation, and tables...
Report describing multiple cases where the counselor was able to interview employees who were undergoing stressful situations, some of a personal nature, some related to their jobs, and how the counselor was able to lessen tensions and enable the...
G. A. Pennocks 1927 introductory address to the six women chosen to participate in the relay assembly work test in which they are told the purpose of the study is to help management resolve some questions. The girls are assured that management is...
The reports of the experiments at the Hawthorne Plant generated a great deal of interest. Directors of various companies requested further information for use in their company. Several university professors requested information for use in their...
Raw production and earnings data on an hourly basis for assembly group two with information on climate. Tables with weekly and monthy averages are included. Some handwritten notes are included, adding context to the figures.
Syllabus for personnel counselors during their orientation period. It includes a weekly reading list along with a list of management with whom they need to speak to gain additional perspectives from their reading and essay assignments
Five interviews with the mica-splitting test room operators. The interview covered attitudes about the company and the test room. Family life and outside interests were also discussed
Record of observations of the relay assembly test room operations. Conversations of the workers were recorded in detail. Also included are observations of their moods in handwritten marginalia. During this period, several workers were informed...
Record of observations of the relay assembly test room operations. Conversations of the workers were recorded in detail. Also recorded were observations of their moods, in handwritten marginalia
Substance analysis of employee comments on various subjects taken from 10,300 operating branch interviews. Each subject is listed in a table, with numbers for the total comments analyzed, favorable comments, favorable thought spread, unfavorable...
Seven typewritten research reports that were written using the data collected during the Hawthorne study. The papers look at interviewing techniques in general as well as specific examples from the study. It also discusses and outlines their...
Transcripts of the minutes from an interviewer-training course. Topics include, history of the interview, interview techniques, values of interviewing, and discussion of past interviews.
Three memoranda concerning personnel counselor selection, two of which touch on the issue of their training. The earliest memorandum from 1941 is a brief list of desirable characteristics for a counselor to have while the 1948 memorandum is a...
Letter from Elton Mayo to Mr. M.K. Stevenson regarding the results of taking blood pressure and pulse measurements of the workers as a measurement of fatigue. This was to ascertain if rest periods had any effect on the fatigue of workers.
Letters written both before and after a Personnel Counseling Conference held January 24-25, 1961, in New York City that included representatives from numerous branches of American Telephone & Telegraph Company. After the conference, the...
C.E. Turner of Massachusetts Institute of Technology, Dept. of Biology and Public Health wrote G.A. Pennock and M.L. Putnam. The letters discuss testing causes for increased output, analyzing output by 15 minute intervals, testing vascular skin...
Correspondence passed among investigators from September 1928 to February 1934. Letters to G.A. Pennock from Dr. Elton Mayo examined blood pressure, visits, generalizing mind for administration and societal changes; biological measures needs,...
Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. They took place in 1929. Some handwritten notes are included as marginalia.
Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. Also included are newspaper clippings pertaining to new management and layoffs. Some handwritten notes are included as...
Transcription of individual comments from the employee interviews and supervisor interviews sorted into topics including, supervisory and condition changes after the interview process, the interview process in general, and miscellaneous comments.
Report on the attitude of laid off workers early in 1930. It contains summary of the employees opinions and snippets from their interviews that express the majority opinion. They were asked about work conditions, supervisors and the fairness of...
Detailed plan to start a shop at Hawthorne based on product as a new form of structural organization. This structure is based on the most efficient way to create each product and using the least skilled labor possible. Outlined are advantages and...
Report discussing the problems that the supervisors are having after the change in pay scale across the company. Changes in attitude and relations to other workers are included
Records regarding mica-splitting operator fives performance. Included are a formal summary, a list of comments, and a log of favorable and unfavorable comments. The favorable and unfavorable comment log is for the period from 1928 to 1930. Also...
Records regarding mica-splitting operator 1. Informal notes and recommendations, both hand written and type written, concerning this operator are included. Also included is a summary of absences is given for the entire period of employment from...
Two page form/questionnaire used for personal data collection and observation. A narrative case history for each of the 5 mica splitting operators follows. The case histories give marital status and age. There is a discussion of living...
Index to administration, public relations, personnel counseling and reference materials, including speeches organized by speaker. The documents listed cover the entire study
Documents regarding creating a mathematical method for determining the tone of the interview by creating a ratio of negative to positive comments. Also included are charts analyzing interviews in groups of 100.
Typewritten research report which presents background information on the company and how it is viewed by the community, analyzes the data collected about personnel counseling, and provides discussion about what impact this study will have on the...
Collection of miscellaneous documents, both typewritten and handwritten, pertaining to the Hawthorne project and the results obtained from the study. Based on data collected from 1928-1940. Included are transcripts of speeches, summary documents...
Two documents, both of which concern illumination studies, are presented. The first is a report on the illumination study at Hawthorne, which began Nov. 24, 1924 and ended April 30, 1927. In this study, candles of various lengths were introduced...
Pamphlet summarizing the six years of research at Western Electrics Hawthorne Works. The research began in 1924 with a study of the relationship between light and production. That study showed that research in human relations could not be...
