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Bass Business - Robert Kahn's Retailing Today
Retailing Today
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Title
Retailing
Today
Issue Number
Volume
29
:
no
.
1-12
Article Titles
Can
we
retailers
be
proud
of this?; Should
you
have an
ombudsman
?;
Job
stealing
--
the
American
way
;
When
it
comes
to
service
, the
boss
is
not
always
right
;
My
reaction
to
published
studies
;
Who
spends
how
much
on
advertising
?;
Does
a
deceptive
promise
help
a
retailer
?;
Affinity
program
for
shareholders
;
Abuse
of
numbers
;
Did
your
customers
know
if
you
were
open
on
Thanksgiving
day
?; Will
retail
advertising
be
next
?;
Is
there a
weakness
in the
auto
repair
industry
?;
Marketing
lessons
from the
Clinton
and
Bush
campaigns
;
Just
say
"
no
" to
gang
profiles
;
Controlling
prices
in
tabloids
;
Hash
; Are these
your
suppliers
?;
Whither
goest
the
department
store
?;
Creating
wealth
through
increased
market
value
;
Twas
the
Sunday
before
Christmas…
; If
you
distribute
a
catalog
,
do
you
know
what
you
are
doing
?; Have
you
studied
the
labor
force
lately
?;
Words--of
wisdom
from the
villages
of
Africa
;
Random
thoughts
on
mandatory
health
insurance
;
Jordan
Marsh
says
it
won't
do
it
again
; How
Hertz
cheats
; The
'underestimate'
of the
year
; There
is
no
answer
to the
question
: How
much
do
you
spend
on
foreign
goods
?;
Abuse
of
numbers
; Has
entry
training
changed
much
in
retailing
?; What would
you
do
with a
stored
value
card
?; If
you
want
useful
numbers
,
submit
yours
;
Isn't
it
a
shame
large
companies
don't
tell
the
whole
truth
?;
Minority
populations
are not
evenly
spread
;
Who
will
win
?; How
old
do
you
want
your
firm
to be?;
Words
--
that
stood
the
test
of
2500
years
;
Time
to
plan
for
Christmas
1994
;
It's
a
wonderful
life
;
There's
nothing
like
a
typo
; How
'bad
numbers'
are
circulated
;
Customer
expectations
; A
look
at
value
retailing
; Should
trade
association
executives
swear
to
tell
the
truth
?; How
long
is
our
advertising
remembered
?; A
worker's
comp
case
of
significance
;
Words
--
that
Jack
Kilmartin
keeps
handy
;
Can
we
retailers
be
proud
of this?
Part
II
;
Is
ECR
related
to
ESP
?;
I
love
retail
!; Are
theses
the
people
who
want
interactive
TV
to
replace
shopping
in the
mall
?;
Thoughts
while
scanning
the
front
page
;
Sears
should
get
out
of the
home
improvement
business
;
My
introduction
to
merchandising
;
We
can
do
better
than that,
gang
!;
Washington
is
providing
leadership
--
will
business
follow
?;
Words
--
given
to
my
wife
, with a
request
that she
volunteer
;
Who
is
not
selling
tobacco
products
;
Methinks
that
most
retailers
are
mixed
up
;
Integrity
is
not
contagious
;
Why
we
need
logical
,
sensible
industry
arguments
;
Why
does
it
take
so
long
for
good
news
to
circulate
?;
Retailers
in the
1994
Business
Week
1000
;
Few
retailers
match
charitable
gifts
; If
two
prices
are
good
, are
three
prices
better
?;
Oh
, what a
winter
it
was;
17
common
mistakes
in
handling
mail
order
;
Words
--
for the
passing
years
;
Hold
everything
on
interactive
retailing
;
Fretter's
promise
to the
Massachusetts
attorney
general
;
Bankruptcies
filed
in
1993
were
down
in
every
state
;
Warehouse
clubs
don't
have an
exclusive
on
paid
memberships
!; A
statement
I
don't
understand
;
Problems
in
another
area
of
Sears
; A
look
at
outlet
centers
;
Retailing
as
it
is
done
in the
Far
East
;
Uncle
Sam
vs
the
Department
of
Commerce
;
Jack
Kilmartin
is
an
executive
--
not an
author
!;
Memories
--
when
I'm
by
myself
;
Ethical
drug
company
pays
$605,000
for
being
unethical
; Are
you
making
adequate
preparation
for
tomorrow
?; At
last
, a
prison
sentence
; The
changing
population
mix
;
Academia
that
bothers
me
;
Smoking
part
III
; Here
comes
500-channel
TV
! Or
does
it
?;
Do
you
pay
attention
to
letters
from
customers
?;
It's
a
sale
!
It's
a
lie
!
It's
a
felony
!;
Words
--
of
wisdom
from
Canada
; The
7-day
shopping
week
comes
slowly
; If
you
know
you
shouldn't
,
don't
!; For those
who
favor
medical
care
by
private
enterprise
; What
is
right
?;
Where
goeth
the
factory
outlet
discounts
?; The
object
of the
retailing
game
:
creating
a
cadre
of
loyal
customers
; The
wheel
of
financing
; Should
food
retailers
be the
pawn
of
fruit
growers
?;
Could
you
use
a
'dead'
credit
card
?;
I
have
2
yardsticks
;
Is
this the
end
of
preapproved
credit
?;
Hash
;
Words
--
for
your
next
United
Way
campaign
;
Errata
no
.
1
;
errata
no
.
2
;
Smoking
part
IV
; Are there any
ethics
left
at
TIME
magazine
?;
Neiman-Marcus
follows
Macy's
--
sort
of
10
years
of
inflation
;
Who
gives
what?;
Sexual
harassment
;
Proofreading
while
I
read
;
Higher
education
'accuracy'
;
Do
speakers
and
writers
really
understand
'the
customer?'
;
Sexual
discrimination
in
SAT
testing
; An
offer
you
can
reject
--
at the
expense
of
your
business
;
Retailing
does
change
;
U
.
S
.
nonprofit
organizations
are
unique
;
Words
--
about
the
monthly
sales
report
shown
below
;
Outlook
for
Christmas
;
Relax
--
interactive
TV
has been
postponed
a
decade
; An
American
injured
in
Great
Britain
; A
warning
to
retailers
rushing
to
Asian
cities
; A
code
of
fair
trading
; How
much
is
a
new
account
worth
?;
Thoughts
on
'Ms
.
Joe
Camel'
;
Future
customers
; What
does
this
coincidence
show
about
the
U
.
S
.
food
industry
?;
We
will not be
undersold'
--
done
with
integrity
;
Words
--
on the
other
side
of
downsizing
;
I
cringe
when
the
Wall
Street
Journal
writes
about
Christmas
;
Sixty
reasons
why
it
cannot
be
done
;
Can
retailers
end
false
price
comparisons
?; How
accurate
are
audited
reports
of
retail
companies
?;
Do
small
businesses
deserve
to
survive
?; If
we
were to
call
cats
'spotted
owls,'
then
spotted
owls
would not be an
endangered
species
; In
days
of
yore
;
Fiscal
year
;
Words
--
about
perseverance
Subject
Retail
trade
-
United
States
;
Retail
trade
-
Employees
Publisher
Robert
Kahn
and
Associates
Date
1994
Language
Eng
Type
Text
Format-Medium
Newsletter
Format
PDF
Special Collection
Bass Business Collection
Rights
University of Oklahoma Libraries
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