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Bass Business History - Robert Kahn's Retailing Today
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Title
Retailing
Today
Issue Number
Volume
16
:
no
.
1-12
Article Titles
Fire-when
not
ready
,
Gridley
; How
does
one
define
service
?;
1981
corporate
resolutions
;
I
have
discovered
the
most
stupid
retailers
in the
world
; What
is
a
conservative
? What
is
a
liberal
?; At
last--many
stocks
are
selling
for
close
to
book
value
!;
Credit
office
rating
;
Learning
from
Canada
; The
discount
store
food
shopper
;
Energy
waste
in the
United
States
; A
revisit
to the
Old
Howard
;
Commercial
bribery
;
Retailers
and the
FTC
;
Short
shorts
;
Why
were
retailers
surprised
by the
last
Christmas
week
?; The
cycle
is
complete
; The
death
of a
very
rich
merchant
;
Shades
of
Lingan
A.
Warren
!; The
healthy
West
; How to
kill
the
benefits
of
bank
cards
; A
shopping
tour--January
2
,
1981
;
Competition
carries
a
price--that
may
be
too
high
;
Short
shorts
;
Operation
feedback/Ralph's
style
;
Safe
hotel
living
;
Reducing
government
regulations
;
Coupons—breeding
ground
for
fraud
;
Sears
attorneys—bad
losers
?;
RT
book
of
retail
records
;
Retailers
and the
courts
;
Short
shorts
;
words
to
guide
a
great
store
;
Who
cares
about
productivity
?;
Q
: What
does
the
shadow
of a
Reynolds
look
like
? A:
NACS
plus
NACSCORP
;
Cleveland
retailers
try
to
pass
tax
burden
to
customers
;
Circle
K
wins
"
Dollars
per
day
survey"—again
;
Oh
,
ye'll
tak'
the
high
road
an'
I'll
tak'
the
low
road
an'
I'll
be
bigger
than
ye
!; At
Sears
does
1/2
+
1/2
=
2
?;
Credit
office
rating
;
Why
is
Hugo
Mann's
magic
not
working
in the
U.S.
?; Are
labor
officials
and
employees
more
honest
than
retail
executives
and
employees
?;
High
performance
retailers
;
When
you
make
too
much
money
,
do
you
remember
the
customer
?;
Retailers
and the
F.T.C
.;
Support
of the
BBB
;
Words
of an
offer--I
hope
you
can
refuse--
;
More
on
support
of the
BBB
;
Does
your
credit
department
discriminate
against
women
?; What
motivates
a
buyer
;
Why
are
small
stores
more
productive
than
large
?; Would this
happen
in a
department/discount/apparel
chain
?; Are
independents
better
operators
than
chains
?;
Theory
X
?
Theory
Y
?
Theory
1/2
X
+
1/2
Y
?; For those
who
think
unrestricted
markets
solve
all
economic
problems
…
;
Is
it
better
to be
begged
or to be the
beggar
?; The
U.S
.
car
manufacturers
still
cannot
make
a
good
car
; What
is
small
and
getting
larger
?;
Update
;
Imposing
on the
retailer
;
Commercial
bribery
;
Words
to
manage
by; What
is
your
responsibility
to
your
customers
?;
Nice
touches
; The
new
Safeway
; There
is
a
reason
why
the
independent
specialty
stores
survive
;
Is
white
collar
crime
fact
or
fiction
?;
Credit
office
rating
;
Is
downtown
dead
because
stores
want
it
that
way
?;
Does
prime
rate
mean
anything
?;
Commercial
bribery
;
Annoying
store
practices
;
Words
to
build
a
business
by;
Catalog/showrooms
improve
advertising
standards
;
Let's
salute
a
man
of
principles
;
Retailers
again
look
for
liberal
arts
graduates
;
Financial
world
selects
retail
CEO
honor
roll
;
Montgomery
Wards
uncovers
old
truth
;
NRMA
fair
dealing
;
Why
the
chairman
is
called
chairman
; How
bad
an
investment
were
savings
bonds
?;
Satisfaction
guaranteed
; Are
current
college
graduates
dishonest
?; The
miracles
of
point-of-sale
devices
!;
Commercial
bribery
;
Imposing
on the
retailers
;
Words
for the
current
scene
;
You
must
order
this
report
;
I'm
a
lucky
guy
Pride
of the
parent--to
the
second
degree
;
Wealth
and
poverty
; What
is
the
customer's
place
in
retailing
?;
Credit
office
rating
;
Bank
credit
cards
without
a
discount
to the
store
?; The
coincidences
of
history
;
Is
there a
reason
why
the
independent
specialty
stores
survive
?
--
A
response
;
People
should
feel
silly
making
such
claims
;
Words
to
live
together
by;
Things
I
don't
understand
about
our
banking
system
;
Thanks
; The
house
of
fabrics
changes
its
ways
;
Split
vision
on
ox-goring
;
Rules
and
regulations
; Will
responsible
retailers
protect
the
consumer
?;
True
to
style
,
Citibank
again
takes
advantage
of the
consumer
;
Q
:
When
is
a
gift
really
not a
gift
? A:
When
it
is
a
gift
certificate
from
Shreve
&
Co
.,
jewelers
since
1852
;
What's
wrong
with the
bankruptcy
law
?;
Hooray
for
Lowe's
;
Imposing
on the
retailer
;
Reducing
rent
cost
;
Words
explaining
why
we
operate
dishonestly
;
Can
you
economy
survive--when
business
and
political
leaders
don't
understand
numbers
?;
Who
is
in the
catalog
business
?;
[A
statistical
supplement]
;
Sinking
the
float
; Will
expansion
be
taxed
?;
Paul
Borman
speaks
out
;
Harold
S
.
Larkin
read
a
book
;
Eureka
!
I
have
found
it
!;
Reaction
to "
Eureka
!
I
have
found
it!
";
Is
Sears
Roebuck
still
a
retailer
?;
Abuse
of
numbers
; The
capitalistic
system
; Will
your
post
office
accept
pre-sort
mail
on
Saturday
?;
Does
this
fit
your
company
?;
Catering
to the
drug
habit
; The
finances
of
buying
a
legislature
; How
does
free
enterprise
work
in a
high
technology
world
; The "not for them"
generation
;
Electronic
retailing
; A
missing
retail
custom
;
Chain
store
age
accuracy
; Have
you
visited
Australia
to
see
how
Cloes
does
it
?;
Words
from
my
own
wallet
; ;
Code
of
fair
trading
;
Is
there
room
for the
Christmas
thought
in
your
ad
budget
?;
Where
did
the
jeans
market
go
?; Are
consumers
more
price
conscious
?;
Undisclosed
forecasts
;
Is
there a
little
pornography
among
the
diamonds
?;
Abuse
of
numbers
–
I
; Will
you
,
too
,
regret
what
you
do
?;
Credit
office
rating
;
Abuse
of
numbers
–
II
;
1980-1981
food
chain
operating
results
;
Retailers
and the
FTC
;
Words
that have been
forgotten
;
Do
longer
term
mortgages
help
overcome
high
interest
rates
?;
Just
because
retailers
can't
do
arithmetic
doesn't
mean
that
customers
can't
; There
is
a
way
to
make
a
better
world
in
1982
; Should
retail
conglomerates
split
?;
Service--L
.
L
.
Bean
style
;
Please
applaud
the
May
Company
;
Abuse
of
numbers
;
More
people
visit
the
finance
companies
;
Q
.
Where
is
the
department
store
customer
going
? A.
Many
are
going
to the
home
improvement
stores
;
Computers
make
more
jobs
; What
teamwork
?;
Where
will the
children
come
from?;
Why
is
this in an
action
line
?;
Spreading
off-price
selling
;
Words
to
live
by
Subject
Retail
trade
-
United
States
;
Retail
trade
-
Employees
Publisher
Robert
Kahn
and
Associates
Date
1981
Language
Eng
Type
Text
Format-Medium
Newsletter
Format
PDF
Special Collection
Bass Business Collection
Rights
University of Oklahoma Libraries
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