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Bass Business History - Western Electric Hawthorne Papers
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Effects of Test Results on Supervisor Training
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Effects of Test Results on Supervisor Training
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Description
Title
Effects
of
Test
Results
on
Supervisor
Training
Description
G.A
.
Pennock
wrote
Some
Thoughts
in
Connection
with
Work
in
Industrial
Research
Division
. The
test
room
had an
outstanding
increase
in
production
,
due
to
removal
of
fear
and
suspicion
on
part
of
employees
and
increase
in
morale
. This
raised
the
possibility
that
almost
reversed
previous
ideas
of
duties
of the
supervisor
.
While
value
of
interviewing
employees
was
difficult
to
appraise
,
it
did
result
in a
beneficial
effect
of
employee
,
provided
improved
material
for
supervisory
training
, and
provided
another
method
of
supervisory
training
through
the
interview
experience
. The
subject
of
dealing
with
people
was
found
to be
vastly
complex
,
so
there was
supervisory
training
material
for a
long
time
.
Pennock
felt
that in
5-10
years
the
whole
method
of
handling
employees
would
place
the
major
part
of the
effect
on
establishing
proper
relations
with
employees
and
other
desired
results
would
follow
Date
1931
Original Order
Box 17, Folder 7
Language
English
Type
Text
Format
PDF
Special Collection
Bass Business Collection
Rights
University of Oklahoma Bass Business Collection
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