Can we retailers be proud of this?; Should you have an ombudsman?; Job stealing -- the American way; When it comes to service, the boss is not always right; My reaction to published studies; Who spends how much on advertising?; Does a deceptive...
The IRS is checking on the use of LIFO inventory valuation; Does Casper Weinberger know what he's talking about; By patting itself on its back, the Federal Trade; Commission almost broke its arm!; Answering a reporter's questions; Remember when the...