Can we retailers be proud of this?; Should you have an ombudsman?; Job stealing -- the American way; When it comes to service, the boss is not always right; My reaction to published studies; Who spends how much on advertising?; Does a deceptive...
Little Dorrit was originally published in 20 parts in 19 monthly installments, with the last two parts published in a double installment. William Dorrit, father of the title character, Amy, has been sent to Marshalsea debtor's prison in London,...