Re-inventing the wheel, IRS in power grab; Private matter becomes public; Price as an indicator of quality; Credit office rating; Productivity increase? Not much in department stores; Selling EDP packages that steal, Integrity, Newsweek style,...
Why retailers should worry about literacy; Ethics in business -- and in business school; Should you charge for parking?; No wonder retailers go broke; Short shorts; The decision makes 'cents'; When looking at the same thing, do we each see...
Can we retailers be proud of this?; Should you have an ombudsman?; Job stealing -- the American way; When it comes to service, the boss is not always right; My reaction to published studies; Who spends how much on advertising?; Does a deceptive...
Irresponsibility at AT&T; The high cost of interactive retailing; New Year resolutions worth repeating; Are you surrounded by "yes-men"?; More from great-grandfather Baum's diary; What is your "market value added"?; The...