Telephone conversations between Dan and Jack Gilbreth and Professor Arthur G. Bedeian with his class of Ph. D. students in which the students asked the brothers questions and they responded.
Telephone conversations between Jack Gilbreth and Professor Arthur G. Bedeian with his class of Ph. D. students in which the students asked the brothers questions and they responded.
Three documents, two letters and one detailed report. First, Elton Mayos letter to G.A. Pennock dated February 9, 1931, concerning the status of the Western Electric experiments and the importance of studying how fatigue, morale, preoccupation...
Discusses the increase of productivity in the test room. Productivity increased when the workday was shortened. Lower production on Monday and Saturday was thought to be due to mental preoccupation in the majority of cases, not cumulative...
G. A. Pennocks 1927 introductory address to the six women chosen to participate in the relay assembly work test in which they are told the purpose of the study is to help management resolve some questions. The girls are assured that management is...
53 pages of specific menus. They list what the 5 workers in the relay assembly test room ate for breakfast, lunch and supper. The date range is August, 1927 to December, 1927.
Record of observations of the relay assembly test room operations. Conversations of the workers were recorded in detail. Also included are observations of their moods in handwritten marginalia. During this period, several workers were informed...
Report on the attitude of laid off workers early in 1930. It contains summary of the employees opinions and snippets from their interviews that express the majority opinion. They were asked about work conditions, supervisors and the fairness of...
Text of two interviews of two employees, just as they were leaving after being laid off. They both feel they were treated fairly regarding the layoff and both would like to return when times are better. The second interviewee complains about his...
Breakdown, by department, of the use of employee comments taken from interviews. The first section describes how comments from employees on plant conditions are used to improve those conditions. There are tables and charts describing the number...
Report on the interviewing process. Part one discusses how interviewing is a good tool, but the attitude of employees differ among each other and that difference must be taken into account. The second part discusses methods of interviewing and...
Various speeches and presentations regarding the experiment in the Inspection Branch. The original study was to see the effect of lighting on the operators, which was found to be negligible. What they did find is that the production in the test...
Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. They took place in 1929. Some handwritten notes are included as marginalia.
Documents include comments from supervisors returning to their jobs after a year of interviewing employees and the different ways they handled employees and various incidents.
Report addressing the work of a counselor during the three month period of January through March, 1943. It stated what she did on a daily basis and showed how her work was valuable to the company by increasing employee morale, providing proof...
Case study of a group of young female employees. This group of young female employees formed cliques, talked, and was a problem for their supervisors. The girls claimed they did not know how to do their jobs, they needed more supervision, they...
Letters written both before and after a Personnel Counseling Conference held January 24-25, 1961, in New York City that included representatives from numerous branches of American Telephone & Telegraph Company. After the conference, the...
Syllabus for personnel counselors during their orientation period. It includes a weekly reading list along with a list of management with whom they need to speak to gain additional perspectives from their reading and essay assignments
Study of a counselors work. It lists numerous employees, their problems, results from speaking with the counselor, whether they improved as a result of counseling, and their supervisors feelings about their improvement. It also lists employees who...
April 13, 1931, G.A. Pennock sent C.W. Bergquist a report titled: An Account of the Work of the Industrial Research Division. The Industrial Research Division was established in January, 1929 to centralize the test room study, the employee...
A proposed act authorizing the principal chief to appoint three people to inspect the printed laws and to see if they could be compiled as directed by an act approved October 17, 1867. Passed and approved October 30, 1869.
A proposed act to give two dollars per day to certain officers so that they might pay their board session of the General Council. Passed and approved March 18, 1872.
Act proposed to appropriate $500.00 for the defense of Josiah Bryant for the killing of two prisoners when they tried to escape. Passed House October 19, 1877. Passed Senate and approved October 20, 1877.
A portion of a letter to Mr. S.J. Homer, National Secretary, concerning the returning of two acts because they were not prepared in the proper manner and defining the proper procedure. December 21, 1898.
Bill No. 38. A resolution that the messages of Green McCurtain, retiring Principal Chief, and G.W. Dukes, present Principal Chief, in so far as they relate to citizenship matters be adopted. Passed and approved October 30, 1900.
Be it resolved by the General Council of the Choctaw Nation that we most respectfully request the Hon. Secretary of the Interior to take charge of these lands when segregated and in cooperation with the Principal Chief lease them whenever possible...
The South McAlester Capital Oct 26, 1899; an appeal to Green McCurtain to intervene on behalf of the citizens of Atoka; they were upset over the work of the townsite commissioners (designating allotments)
Also applaud federated department stores; The 1982 outlook; Free enterprise; A great moment in retailing; Dangerous use of numbers; Abuse of numbers; Pray for Gimbel's; [A statistical supplement]; Surprise in numbers!; Why westerns pick a...
Arch Patton agrees with RT!; Banking and retailing — separated by a plastic card; Must retail chief executive officers operate by lying?; How serious is employee theft?; Does your firm get the Nilson Report?; The 1983 outlook; Credit Office...
Automated collections; Griffin Bell condones corruptness in E.F. Hutton; A specialty may be great, but it doesn’t last forever; Bad handling of numbers; Good handling of numbers; Are debit cards a good deal for retailers?; How customer-oriented...
Why draw any salary in 1987?; How many does a house hold?; Additional information on Mervyn’s; Have vs. the have not : retail style; Great recapitalization game; Financial characteristics of high-income families; Your name is for sale!; Does a...
Errata; Forecast; Good Friends; The 5% Givers Club; Personnel Policies Can Save; Many Barrels of Oil; Operating Systems vs Management Systems; Do You Exchange Lists of People Who Cash Bad Checks?; Supporting the National Foundation for; Consumer...
Imagine paying a retail CEO $1,000,000 a year to do this!; The cure for present dishonest pricing; Tiffany; Liars, damned liars and statisticians; I wonder what reports by impact resources tell us?; Maintaining stupidity of banks; And they expect...
Irresponsibility at AT&T; The high cost of interactive retailing; New Year resolutions worth repeating; Are you surrounded by "yes-men"?; More from great-grandfather Baum's diary; What is your "market value added"?; The...
Not enough retailers are active in NOD; Who will take the next step; Although this was written before Christmas…; A good turn that deserves recognition; Who coined the term "associate"?; Should we accept the conclusions of these...
How goest the Christmas season?; What has happened to Christmas?; Bad practices in strange places; 27 Attorneys General and the FTC settle with May department stores; Retailers are going broke because they don't understand English; A secret to...