Interviews with the relay assembly test room operators to find out why there was low inspection efficiency. The observer concluded that talking did not delay production, but probably decreased concentration. The group had the tendency to go fast...
Report, entitled: Notation of the points of view and social interrelationships of departments at Hawthorne that are directly concerned with wage problems, by E. C. Tessman. This report includes the information and impressions gained during a two...
Report listing the seven qualities that each counselor should possess. Those qualities were: integrity, job interest, social skills, capacity for growth, initiative, intelligence, and appearance. These attributes would be used in the future to...
Correspondence passed among investigators from September 1928 to February 1934. Letters to G.A. Pennock from Dr. Elton Mayo examined blood pressure, visits, generalizing mind for administration and societal changes; biological measures needs,...
April 13, 1931, G.A. Pennock sent C.W. Bergquist a report titled: An Account of the Work of the Industrial Research Division. The Industrial Research Division was established in January, 1929 to centralize the test room study, the employee...