Robert Kahn, P.M.C.; California property tax; The image of business; Advertising and the F.T.C.; In defense of pipe smoking; BankAmericard gives out their figures; Preparing property tax returns; The future in health plans; A new attack on service...
The Gentle Art of Stealing; The Joy of Giving; The Gentle Art of Honest Advertising; Will all Small Shipments go Pre-paid; The Computer World - Who Controls it; Where do Corporate Responsibilities Really Lie; Will you Sell your Mailing List; The...
Trouble ahead for ESOTs; A matter of ethics (JC Penney past due accounts); The recession - we did it to ourselves; How EFTs will cut retail sales; Department store complacency; Names in the F.T.C.; Statistical Supplement: Credit Office rating;...
Errata; Forecast; Good Friends; The 5% Givers Club; Personnel Policies Can Save; Many Barrels of Oil; Operating Systems vs Management Systems; Do You Exchange Lists of People Who Cash Bad Checks?; Supporting the National Foundation for; Consumer...
Fire-when not ready, Gridley; How does one define service?; 1981 corporate resolutions; I have discovered the most stupid retailers in the world; What is a conservative? What is a liberal?; At last--many stocks are selling for close to book value!;...
Does your employment rejection letter help your image?; Vol. 25, no. 1; A new definition of 'free'; If you had been there, this is what you'd heard; Why I like California; Short shorts; Is this why department stores are failing?; A quick look at...
Can we retailers be proud of this?; Should you have an ombudsman?; Job stealing -- the American way; When it comes to service, the boss is not always right; My reaction to published studies; Who spends how much on advertising?; Does a deceptive...
Detailed plan to start a shop at Hawthorne based on product as a new form of structural organization. This structure is based on the most efficient way to create each product and using the least skilled labor possible. Outlined are advantages and...