Three documents, two letters and one detailed report. First, Elton Mayos letter to G.A. Pennock dated February 9, 1931, concerning the status of the Western Electric experiments and the importance of studying how fatigue, morale, preoccupation...
Two documents, both of which concern illumination studies, are presented. The first is a report on the illumination study at Hawthorne, which began Nov. 24, 1924 and ended April 30, 1927. In this study, candles of various lengths were introduced...
Report on the quality of production by the relay assembly test room operators. A list of the 23 most frequent causes of rejection of relays was made. The inspector recorded each kind of defect, the hour of assembly, and the operator for each...
Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. Also included are newspaper clippings pertaining to new management and layoffs. Some handwritten notes are included as...
Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. They took place in 1929. Some handwritten notes are included as marginalia.
Transcription of individual comments from the employee interviews and supervisor interviews sorted into topics including, supervisory and condition changes after the interview process, the interview process in general, and miscellaneous comments.
Transcripts of the minutes from an interviewer-training course. Topics include, history of the interview, interview techniques, values of interviewing, and discussion of past interviews.
Documents with detailed analysis of the interview process including, interview methods, sample comments from interviews and comments about the program and the interviews.
Documents regarding creating a mathematical method for determining the tone of the interview by creating a ratio of negative to positive comments. Also included are charts analyzing interviews in groups of 100.
Minutes of meetings held by the supervisors of the safety and health division from the time period of 1930-1931. The meetings covered complaints from the interviews done in 1930. Supervisors were assigned to follow up on the complaints, and...
Records regarding mica-splitting operator fives performance. Included are a formal summary, a list of comments, and a log of favorable and unfavorable comments. The favorable and unfavorable comment log is for the period from 1928 to 1930. Also...
Letters written both before and after a Personnel Counseling Conference held January 24-25, 1961, in New York City that included representatives from numerous branches of American Telephone & Telegraph Company. After the conference, the...
Description of work behavior related to incentives and of the relationship between the supervisors and employees in the station apparatus shop. Included are observations of employee work and analysis of interviews. The purpose is to outline what...
Interview method, analysis, and development of training began in the Inspection Branch, moved to the Operating Branch, and in January 1930 throughout the Works. A December 1929 pamphlet titled A Plan for Improving Employee Relations was printed. ...