Can we retailers be proud of this?; Should you have an ombudsman?; Job stealing -- the American way; When it comes to service, the boss is not always right; My reaction to published studies; Who spends how much on advertising?; Does a deceptive...
Does insensitivity underlie continuing discrimination against women; The changing population characteristics ; Why Nordstrom's must fail; Who are the market-value leaders in retailing?; Policies on figts to employees; Short shorts; The 1984...
Errata; Forecast; Good Friends; The 5% Givers Club; Personnel Policies Can Save; Many Barrels of Oil; Operating Systems vs Management Systems; Do You Exchange Lists of People Who Cash Bad Checks?; Supporting the National Foundation for; Consumer...
How do you classify The Broadway?;Thanks to TRW for words we should never forget; Corporations have had it too good under the tax law; Speaking of households and families; Do we have a 5-year plan for us, the society?; Circle K operates with little...
I still think what Hechinger did was right; Can minnows live with whales?; Did you know that February is Black History Month?; It makes me wonder about GAAP and CPA’s [generally accepted accounting principles]; Which ad appeals to you most?;...
Is Consumers Union less ethical than department stores?; New Year resolutions -- in three parts; Phony patriotism; Where did the trees go?; Who should you thank?; May D&F v. The State of Colorado -- and it loses; Short shorts Bias' is a synonym...
Not enough retailers are active in NOD; Who will take the next step; Although this was written before Christmas…; A good turn that deserves recognition; Who coined the term "associate"?; Should we accept the conclusions of these...
The Gentle Art of Stealing; The Joy of Giving; The Gentle Art of Honest Advertising; Will all Small Shipments go Pre-paid; The Computer World - Who Controls it; Where do Corporate Responsibilities Really Lie; Will you Sell your Mailing List; The...
The IRS is checking on the use of LIFO inventory valuation; Does Casper Weinberger know what he's talking about; By patting itself on its back, the Federal Trade; Commission almost broke its arm!; Answering a reporter's questions; Remember when the...
What percentage of your accounts are active?; One more plea for retailers to join the; EPA's Green Lights program; New Year resolutions -- in three parts; The side of Wal-Mart that the daily and trade press doesn't report; U.S. finances retailer...
Why draw any salary in 1987?; How many does a house hold?; Additional information on Mervyn’s; Have vs. the have not : retail style; Great recapitalization game; Financial characteristics of high-income families; Your name is for sale!; Does a...