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Bass Business History - Western Electric Hawthorne Papers
(130 results)



Display: 50

    • An Account of the Work of the Industrial Research Division

    • An Account of the Work of the Industrial Research Division

    • 1931

    • April 13, 1931, G.A. Pennock sent C.W. Bergquist a report titled: An Account of the Work of the Industrial Research Division. The Industrial Research Division was established in January, 1929 to centralize the test room study, the employee...

    • Box 17, Folder 6
    • An Analysis of a Counselors Three Months Activity

    • An Analysis of a Counselors Three Months Activity

    • 1943

    • Report addressing the work of a counselor during the three month period of January through March, 1943. It stated what she did on a daily basis and showed how her work was valuable to the company by increasing employee morale, providing proof...

    • Box 16, Folder 5
    • Attendance Records, Mica test room

    • Attendance Records, Mica test room

    • 1927-1930

    • Three-year attendance reports of 5 mica test operators recorded in tables. Comparisons are shown between one year in the regular department and two years in the test room

    • Box 6, Folder 2
    • Attributes Important in the Selection and Rating of Counselors

    • Attributes Important in the Selection and Rating of Counselors

    • 1948

    • Report listing the seven qualities that each counselor should possess. Those qualities were: integrity, job interest, social skills, capacity for growth, initiative, intelligence, and appearance. These attributes would be used in the future to...

    • Box 16, Folder 7
    • Case histories: relay assembly test room operators

    • Case histories: relay assembly test room operators

    • 1927-1929

    • Case histories of the five operators and layout operators of the relay assembly test room. The histories are forms covering the test subjects family connections, personal qualities, home and community environment, and work history. Following these...

    • Box 3, Folder 5
    • Case Study of Removed Case Worker

    • Case Study of Removed Case Worker

    • 1927

    • Case study of a relay assembly test room operator who was taken off the study because of her antagonistic attitude. The change in her behavior could be due to her poor health condition, perhaps anemia. Included are some of her health statistics...

    • Box 5, Folder 2
    • Case Study:  Group Dynamics

    • Case Study: Group Dynamics

    • 1945

    • Case study of a group of young female employees. This group of young female employees formed cliques, talked, and was a problem for their supervisors. The girls claimed they did not know how to do their jobs, they needed more supervision, they...

    • Box 16, Folder 6
    • Case study:  The Girl Who Talked Too Much

    • Case study: The Girl Who Talked Too Much

    • 1939

    • Letters addressing a case study entitled The Girl Who Talked Too Much and two versions of this case study. In a department which had previously encouraged talking, a woman employee was moved three times for talking, but was not told to stop...

    • Box 16, Folder 3
    • Changes Due to Interviews

    • Changes Due to Interviews

    • 1929-1930

    • The operation branch employee interviews from 1929 are analyzed and discussed and conclusions are made. Contains inter-office memos from 1930 discussing changes made due to the interviews and areas for future analysis

    • Box 14, Folder 8
    • Classification of Mica Test Room Operators Comments

    • Classification of Mica Test Room Operators Comments

    • October 1928-November 1930

    • Comments from mica test room operators. The comments were recorded and classified as follows: A. Rest periods, hours, holidays, vacations; B. Production, earnings, repairs, type; C. Supervision and test room environment; D. Attitudes and transient...

    • Box 6, Folder 4
    • Conscious Restriction of Output

    • Conscious Restriction of Output

    • 1931

    • Background on reasons for workers to restrict their output instead of working at maximum efficiency. Group solidarity is listed as the key reason, as well as the workers personality. The memorandum also states there is no correlation between a...

    • Box 3, Folder 12
    • Correspondence:  Labor-Management Conflict

    • Correspondence: Labor-Management Conflict

    • 1940

    • Documents contain the correspondence between the President of Western Electric Employees Association, Inc., Mr. George DuVal, and the Vice President, W. F. Hosford, and the report on a conference to resolve a labor-management conflict over piece...

    • Box 15, Folder 12
    • Counseling in a Group Situation

    • Counseling in a Group Situation

    • 1940

    • Counseling record, entitled: Counseling in a group situation, by Phyllis Dodds. It contains detailed descriptions about the interviews, conversations, observations, as well as counselors own impressions, feelings, etc. which happened during the...

    • Box 15, Folder 2
    • Counseling:  Defined

    • Counseling: Defined

    • 1949

    • Document defining counseling for the purposes of the personnel counseling experiment and explains the methodology and purpose of the experiment

    • Box 15, Folder 5
    • Daily Variations in Output by Periods Mica Test Room Operators

    • Daily Variations in Output by Periods Mica Test Room Operators

    • 1928

    • Raw data regarding the effect of rest break variations on the daily output of 5 mica-splitting operators was measured over a 37-week period in 1928. Included are tables of the average accumulated totals, charts of output, and daily output logs for...

    • Box 6, Folder 1
    • Developments in Interviewing

    • Developments in Interviewing

    • 1930

    • Report on the interviewing process. Part one discusses how interviewing is a good tool, but the attitude of employees differ among each other and that difference must be taken into account. The second part discusses methods of interviewing and...

    • Box 8, Folder 4
    • Distribution of Reports

    • Distribution of Reports

    • 1929

    • List of names and addresses of the recipients of the 1929 report, Distribution of Rest Period Report, Distribution of Hours Report, and the Distribution of Relay Operators Comments and the 1928 report along with the number of copies sent to each...

    • Box 1, Folder 1
    • Effects of Counseling Program:  Conveyor Assembly Group

    • Effects of Counseling Program: Conveyor Assembly Group

    • 1944

    • Report about supervisor difficulties. There are reports from both the supervisor and the counselor. A line supervisor reported several conversations with group members and with the counselor. His report includes his observation of positive...

    • Box 17, Folder 1
    • Effects of Fatigue on Workers Production

    • Effects of Fatigue on Workers Production

    • 1929

    • Included in this group are tables of vascular skin reaction readings as a measurement of fatigue. There is also an abstract of chapter 5, concerning the physiology and psychology of fatigue, from Edgar James Swifts book Psychology and the days...

    • Box 2, Folder 3
    • Effects of Test Results on Supervisor Training

    • Effects of Test Results on Supervisor Training

    • 1931

    • G.A. Pennock wrote Some Thoughts in Connection with Work in Industrial Research Division. The test room had an outstanding increase in production, due to removal of fear and suspicion on part of employees and increase in morale. This raised the...

    • Box 17, Folder 7
    • Employee Relations Development Study

    • Employee Relations Development Study

    • 1929

    • Report concerning the employee interview program conducted by Hawthorne Works Inspection Branch. Included are the plans for the study with purpose and procedure. Also contained is a summary outline, and interviews with representative employees...

    • Box 14, Folder 3
    • Experience in Personnel Counseling

    • Experience in Personnel Counseling

    • 1944

    • Study of a counselors work. It lists numerous employees, their problems, results from speaking with the counselor, whether they improved as a result of counseling, and their supervisors feelings about their improvement. It also lists employees who...

    • Box 16, Folder 12
    • Experiment in Personnel Work

    • Experiment in Personnel Work

    • 1936

    • Several reports, memoranda, and letters. It includes two copies of a preliminary report concerning the experiment in personnel counseling by which Personnel Man would interview employees and supervisors in an attempt to find problems in his...

    • Box 16, Folder 2
    • Final Report of the Supervisor Interviews in the Operating Branch

    • Final Report of the Supervisor Interviews in the Operating Branch

    • November, 1931

    • Two reports, one by Mr. Lovekin and one by Mr. Roethlisberger regarding their interviewing of the supervisors. Mr. Lovekins report divided by topics that the men discussed and then analyzed by percentage that felt one way or the other on each...

    • Box 13, Folder 5
    • Growth of an Employee Relations Research Study

    • Growth of an Employee Relations Research Study

    • 1924

    • Pamphlet summarizing the six years of research at Western Electrics Hawthorne Works. The research began in 1924 with a study of the relationship between light and production. That study showed that research in human relations could not be...

    • Box 17, Folder 10
    • Hawthorne illumination study

    • Hawthorne illumination study

    • 1924 - 1927

    • Two documents, both of which concern illumination studies, are presented. The first is a report on the illumination study at Hawthorne, which began Nov. 24, 1924 and ended April 30, 1927. In this study, candles of various lengths were introduced...

    • Box 1, Folder 9
    • Hawthorne Study Documents

    • Hawthorne Study Documents

    • 1928-1940

    • Collection of miscellaneous documents, both typewritten and handwritten, pertaining to the Hawthorne project and the results obtained from the study. Based on data collected from 1928-1940. Included are transcripts of speeches, summary documents...

    • Box 12, Folder 4
    • Impact of Hawthorne Studies and Counseling

    • Impact of Hawthorne Studies and Counseling

    • 1931

    • Typewritten research report which presents background information on the company and how it is viewed by the community, analyzes the data collected about personnel counseling, and provides discussion about what impact this study will have on the...

    • Box 11, Folder 6
    • Index for Interviewers

    • Index for Interviewers

    • 1931

    • Documents regarding creating a mathematical method for determining the tone of the interview by creating a ratio of negative to positive comments. Also included are charts analyzing interviews in groups of 100.

    • Box 9, Folder 7
    • Index to Hawthorne Study Documents

    • Index to Hawthorne Study Documents

    • 1924-1957

    • Index to administration, public relations, personnel counseling and reference materials, including speeches organized by speaker. The documents listed cover the entire study

    • Box 15, Folder 1
    • Individual Case Study, Mica Group

    • Individual Case Study, Mica Group

    • 1931

    • Two page form/questionnaire used for personal data collection and observation. A narrative case history for each of the 5 mica splitting operators follows. The case histories give marital status and age. There is a discussion of living...

    • Box 6, Folder 10
    • Individual Case Study, Mica Splitting Operator 1

    • Individual Case Study, Mica Splitting Operator 1

    • 1921-1929

    • Records regarding mica-splitting operator 1. Informal notes and recommendations, both hand written and type written, concerning this operator are included. Also included is a summary of absences is given for the entire period of employment from...

    • Box 6, Folder 8
    • Individual Case Study, Mica Splitting Operator 5

    • Individual Case Study, Mica Splitting Operator 5

    • 1928-1930

    • Records regarding mica-splitting operator fives performance. Included are a formal summary, a list of comments, and a log of favorable and unfavorable comments. The favorable and unfavorable comment log is for the period from 1928 to 1930. Also...

    • Box 6, Folder 9
    • Industrial Relations

    • Industrial Relations

    • 1940

    • list of concepts with explanations that have grown out of the industrial research of observers that denotes the working group as a society

    • Box 15, Folder 13
    • Inspector Attitudes After Pay Restructure

    • Inspector Attitudes After Pay Restructure

    • 1939

    • Report discussing the problems that the supervisors are having after the change in pay scale across the company. Changes in attitude and relations to other workers are included

    • Box 15, Folder 11
    • Installation of a Product Shop

    • Installation of a Product Shop

    • 1940

    • Detailed plan to start a shop at Hawthorne based on product as a new form of structural organization. This structure is based on the most efficient way to create each product and using the least skilled labor possible. Outlined are advantages and...

    • Box 15, Folder 14
    • Interview Comments by Topic

    • Interview Comments by Topic

    • 1928-1929

    • Transcription of individual comments from the employee interviews and supervisor interviews sorted into topics including, supervisory and condition changes after the interview process, the interview process in general, and miscellaneous comments.

    • Box 9, Folder 4
    • Interviews with Group Chiefs at the Inspection Branch

    • Interviews with Group Chiefs at the Inspection Branch

    • 1928

    • Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. Also included are newspaper clippings pertaining to new management and layoffs. Some handwritten notes are included as...

    • Box 9, Folder 1
    • Investigator Correspondence

    • Investigator Correspondence

    • 1928-1934

    • Correspondence passed among investigators from September 1928 to February 1934. Letters to G.A. Pennock from Dr. Elton Mayo examined blood pressure, visits, generalizing mind for administration and societal changes; biological measures needs,...

    • Box 17, Folder 4
    • Letters: Massachusetts Institute of Technology

    • Letters: Massachusetts Institute of Technology

    • February 1929-December 1930

    • C.E. Turner of Massachusetts Institute of Technology, Dept. of Biology and Public Health wrote G.A. Pennock and M.L. Putnam. The letters discuss testing causes for increased output, analyzing output by 15 minute intervals, testing vascular skin...

    • Box 17, Folder 3
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