Robert Kahn, P.M.C.; California property tax; The image of business; Advertising and the F.T.C.; In defense of pipe smoking; BankAmericard gives out their figures; Preparing property tax returns; The future in health plans; A new attack on service...
Alice in Wonderland at Wells Fargo Bank; Panic Prevails at Saks 5th Avenue; Selective Distribution Approved in Common Market; High Profits for Federated Department Stores; Questioning the National Crime Information Center; Why Business Gets a Bad...
Can we retailers be proud of this?; Should you have an ombudsman?; Job stealing -- the American way; When it comes to service, the boss is not always right; My reaction to published studies; Who spends how much on advertising?; Does a deceptive...