Re-inventing the wheel, IRS in power grab; Private matter becomes public; Price as an indicator of quality; Credit office rating; Productivity increase? Not much in department stores; Selling EDP packages that steal, Integrity, Newsweek style,...
Can we retailers be proud of this?; Should you have an ombudsman?; Job stealing -- the American way; When it comes to service, the boss is not always right; My reaction to published studies; Who spends how much on advertising?; Does a deceptive...
Should I be reading this kind of story about Penney’s?; National advertising division of The Better Business Bureau; The headline I have been waiting for: ‘Sears to spend $4 Billion to revamp stores’; What I have learned in 60 years of...