Arch Patton agrees with RT!; Banking and retailing — separated by a plastic card; Must retail chief executive officers operate by lying?; How serious is employee theft?; Does your firm get the Nilson Report?; The 1983 outlook; Credit Office...
Ethics at Federated; Giant Stores Revisited; Bringing the F.B.I. under Control; Retailers Love to Gamble; Costly False Advertising; The Risk of Selling Credit Customer Lists; Commercial Bribery; Carter's Token Female as Secretary of Commerce; Do...
Errata; Forecast; Good Friends; The 5% Givers Club; Personnel Policies Can Save; Many Barrels of Oil; Operating Systems vs Management Systems; Do You Exchange Lists of People Who Cash Bad Checks?; Supporting the National Foundation for; Consumer...
Irresponsibility at AT&T; The high cost of interactive retailing; New Year resolutions worth repeating; Are you surrounded by "yes-men"?; More from great-grandfather Baum's diary; What is your "market value added"?; The...
The reports of the experiments at the Hawthorne Plant generated a great deal of interest. Directors of various companies requested further information for use in their company. Several university professors requested information for use in their...
Correspondence passed among investigators from September 1928 to February 1934. Letters to G.A. Pennock from Dr. Elton Mayo examined blood pressure, visits, generalizing mind for administration and societal changes; biological measures needs,...
Documents explaining the interviewing process that was used for the Hawthorne Study and include instructions on how to conduct the interviews along with the rating scales and evaluation terms to be used in observing and documenting their findings.
Documents explaining the interviewing process that was initially used for the Hawthorne Study and then documents administrative discussions as to how effective this process was and identified areas that could be revised to make it more effective...
Papers on the Hawthorne experiments including, a pamphlet titled Research Studies in Employee Effectiveness and Industrial Relations. The pamphlet contained Test Studies in Industrial Research at Hawthorne by G.A. Pennock, and A Plan for...
Various pieces of correspondence from 1929-1932 among Western Electric administrators. The earlier pieces of correspondence, including letters to Dr. Elton B. Mayo, Professor of Industrial Research, Graduate School of Business Administration,...
Three documents, two letters and one detailed report. First, Elton Mayos letter to G.A. Pennock dated February 9, 1931, concerning the status of the Western Electric experiments and the importance of studying how fatigue, morale, preoccupation...
April 13, 1931, G.A. Pennock sent C.W. Bergquist a report titled: An Account of the Work of the Industrial Research Division. The Industrial Research Division was established in January, 1929 to centralize the test room study, the employee...