Two page form/questionnaire used for personal data collection and observation. A narrative case history for each of the 5 mica splitting operators follows. The case histories give marital status and age. There is a discussion of living...
Comments from mica test room operators. The comments were recorded and classified as follows: A. Rest periods, hours, holidays, vacations; B. Production, earnings, repairs, type; C. Supervision and test room environment; D. Attitudes and transient...
Can we retailers be proud of this?; Should you have an ombudsman?; Job stealing -- the American way; When it comes to service, the boss is not always right; My reaction to published studies; Who spends how much on advertising?; Does a deceptive...
Our Mutual Friend, Dickens' last novel, addresses the issues of money, social class, and human values. John Harmon, heir to his father's fortune made as a dust collector, pretends to be dead in order to find out what people thought about him. He...
Nicholas Nickleby, Dickens' third novel, is about social injustice in England. Nicholas Nickleby's father dies and the family, Nicholas, sister Kate, and their mother, are forced to move to London to ask for assistance from their Uncle Ralph...