List of names and addresses of the recipients of the 1929 report, Distribution of Rest Period Report, Distribution of Hours Report, and the Distribution of Relay Operators Comments and the 1928 report along with the number of copies sent to each...
Describes the results of the test began April 25, 1927, concerning the effect of rest periods on the productivity of six girls who performed relay assembly work. These six participants were moved into the test room and their productivity was...
Describes the purpose of the study of the six relay assembly employees as a test to determine if rest periods and rest periods accompanied with shorter working hours improved worker efficiency. The report duplicates Progress Report No. 1 by...
Unfinished rough draft that concentrates on determining under what conditions people perform their best work. Records were kept of each test employees amount of sleep, diet, attendance, comments, physical examinations, and earnings. The temperature...
Comments made by the six test subjects in the relay assembly test room from 1927-1930. The comments are sorted into six categories: rest periods, hours, holidays and vacations; production, earnings, repairs and type; supervision and test room...
Report on the attitude of laid off workers early in 1930. It contains summary of the employees opinions and snippets from their interviews that express the majority opinion. They were asked about work conditions, supervisors and the fairness of...
Breakdown, by department, of the use of employee comments taken from interviews. The first section describes how comments from employees on plant conditions are used to improve those conditions. There are tables and charts describing the number...
Various speeches and presentations regarding the experiment in the Inspection Branch. The original study was to see the effect of lighting on the operators, which was found to be negligible. What they did find is that the production in the test...
Transcription of individual comments from the employee interviews and supervisor interviews sorted into topics including, supervisory and condition changes after the interview process, the interview process in general, and miscellaneous comments.
Documents with detailed analysis of the interview process including, interview methods, sample comments from interviews and comments about the program and the interviews.
Documents regarding creating a mathematical method for determining the tone of the interview by creating a ratio of negative to positive comments. Also included are charts analyzing interviews in groups of 100.
Comments from mica test room operators. The comments were recorded and classified as follows: A. Rest periods, hours, holidays, vacations; B. Production, earnings, repairs, type; C. Supervision and test room environment; D. Attitudes and transient...
Report compiling data gathered from employee comments on standard hours and steady work during interviews held from 1929-1931. It also includes some information about home conditions which was collected during 1930-1931 and then grouped by mental...
Documents include comments from supervisors returning to their jobs after a year of interviewing employees and the different ways they handled employees and various incidents.
Report addressing complaints made in the interviews with operating branch employees. Individual complaints are addressed, and sorted by categories concerning both working conditions and the job itself. Recommendations for further analysis are...
Report concerning the employee interview program conducted by Hawthorne Works Inspection Branch. Included are the plans for the study with purpose and procedure. Also contained is a summary outline, and interviews with representative employees...
Substance analysis of employee comments on various subjects taken from 10,300 operating branch interviews. Each subject is listed in a table, with numbers for the total comments analyzed, favorable comments, favorable thought spread, unfavorable...
10,300 operation branch employee interviews from 1929 are analyzed and categorized between favorable and unfavorable comments on supervisors. Comments are separated and enumerated by gender. Comments are summarized with examples as support....
Part one of a two part analysis of comments from operating branch employee interviews taken during 1929. Comments listed as favorable and unfavorable and divided into 19 categories listed alphabetically from Absence to Payment
Part two of a two part analysis of comments from operating branch employee interviews taken during 1929. Comments listed as favorable and unfavorable and divided into 17 categories listed alphabetically from Placement to Washroom. Finally, the...
Counseling record, entitled: Counseling in a group situation, by Phyllis Dodds. It contains detailed descriptions about the interviews, conversations, observations, as well as counselors own impressions, feelings, etc. which happened during the...
Comments on interviews in the station apparatus shop and a review of experience in connection with beginning the personnel counseling experiment. The experiment was designed as a more thorough interview process where the interviewer looked at...
Records regarding mica-splitting operator fives performance. Included are a formal summary, a list of comments, and a log of favorable and unfavorable comments. The favorable and unfavorable comment log is for the period from 1928 to 1930. Also...
Two page form/questionnaire used for personal data collection and observation. A narrative case history for each of the 5 mica splitting operators follows. The case histories give marital status and age. There is a discussion of living...
Summary of why layoffs had to occur and how employees were chosen for layoff. Also included are the employee and supervisor comments regarding the layoffs
Various pieces of correspondence from 1929-1932 among Western Electric administrators. The earlier pieces of correspondence, including letters to Dr. Elton B. Mayo, Professor of Industrial Research, Graduate School of Business Administration,...
Correspondence passed among investigators from September 1928 to February 1934. Letters to G.A. Pennock from Dr. Elton Mayo examined blood pressure, visits, generalizing mind for administration and societal changes; biological measures needs,...
The reports of the experiments at the Hawthorne Plant generated a great deal of interest. Directors of various companies requested further information for use in their company. Several university professors requested information for use in their...
April 13, 1931, G.A. Pennock sent C.W. Bergquist a report titled: An Account of the Work of the Industrial Research Division. The Industrial Research Division was established in January, 1929 to centralize the test room study, the employee...
Interview method, analysis, and development of training began in the Inspection Branch, moved to the Operating Branch, and in January 1930 throughout the Works. A December 1929 pamphlet titled A Plan for Improving Employee Relations was printed. ...
Pamphlet summarizing the six years of research at Western Electrics Hawthorne Works. The research began in 1924 with a study of the relationship between light and production. That study showed that research in human relations could not be...
The gentle art of stealing; The joy of giving; The gentle art of honest (?) advertising; Will all small shipments go pre-paid?; Women's lib; The computer world -- who controls it?; Credit Office rating;Measuring store image; Advertise; Will you...
And still the shoppers shop!; Are Congressmen really stupid?; What will happen to apparel and general merchandise stores in 1974?; Women are the cause of divorce!; Automated retailing--will it arrive?; When does an industry association move to...