And still the shoppers shop!; Are Congressmen really stupid?; What will happen to apparel and general merchandise stores in 1974?; Women are the cause of divorce!; Automated retailing--will it arrive?; When does an industry association move to...
Errata; Forecast; Good Friends; The 5% Givers Club; Personnel Policies Can Save; Many Barrels of Oil; Operating Systems vs Management Systems; Do You Exchange Lists of People Who Cash Bad Checks?; Supporting the National Foundation for; Consumer...
Can we retailers be proud of this?; Should you have an ombudsman?; Job stealing -- the American way; When it comes to service, the boss is not always right; My reaction to published studies; Who spends how much on advertising?; Does a deceptive...