Can we retailers be proud of this?; Should you have an ombudsman?; Job stealing -- the American way; When it comes to service, the boss is not always right; My reaction to published studies; Who spends how much on advertising?; Does a deceptive...
Do You Use Ringers?; Porno in Retail Advertising; Maintaining an Image; Effective Corporate Tax Rates; Laughing All the Way to the Bank; What Special Executive Ability Creates a High Return on Equity?; Concealing Information from Stockholders; Big...
Imagine paying a retail CEO $1,000,000 a year to do this!; The cure for present dishonest pricing; Tiffany; Liars, damned liars and statisticians; I wonder what reports by impact resources tell us?; Maintaining stupidity of banks; And they expect...
Irresponsibility at AT&T; The high cost of interactive retailing; New Year resolutions worth repeating; Are you surrounded by "yes-men"?; More from great-grandfather Baum's diary; What is your "market value added"?; The...
Robert Kahn, P.M.C.; California property tax; The image of business; Advertising and the F.T.C.; In defense of pipe smoking; BankAmericard gives out their figures; Preparing property tax returns; The future in health plans; A new attack on service...
The IRS is checking on the use of LIFO inventory valuation; Does Casper Weinberger know what he's talking about; By patting itself on its back, the Federal Trade; Commission almost broke its arm!; Answering a reporter's questions; Remember when the...
Trouble ahead for ESOTs; A matter of ethics (JC Penney past due accounts); The recession - we did it to ourselves; How EFTs will cut retail sales; Department store complacency; Names in the F.T.C.; Statistical Supplement: Credit Office rating;...
What percentage of your accounts are active?; One more plea for retailers to join the; EPA's Green Lights program; New Year resolutions -- in three parts; The side of Wal-Mart that the daily and trade press doesn't report; U.S. finances retailer...
Transcripts of interviews with operating branch employees concerning their working conditions and any other factors that may affect their work. Included at the end of each interview are brief notes from the interviewer
10,300 operation branch employee interviews from 1929 are analyzed and categorized between favorable and unfavorable comments on supervisors. Comments are separated and enumerated by gender. Comments are summarized with examples as support....