Not enough retailers are active in NOD; Who will take the next step; Although this was written before Christmas…; A good turn that deserves recognition; Who coined the term "associate"?; Should we accept the conclusions of these...
Pamphlet summarizing the six years of research at Western Electrics Hawthorne Works. The research began in 1924 with a study of the relationship between light and production. That study showed that research in human relations could not be...
Two documents, both of which concern illumination studies, are presented. The first is a report on the illumination study at Hawthorne, which began Nov. 24, 1924 and ended April 30, 1927. In this study, candles of various lengths were introduced...
Interview method, analysis, and development of training began in the Inspection Branch, moved to the Operating Branch, and in January 1930 throughout the Works. A December 1929 pamphlet titled A Plan for Improving Employee Relations was printed. ...
Describes the results of the test began April 25, 1927, concerning the effect of rest periods on the productivity of six girls who performed relay assembly work. These six participants were moved into the test room and their productivity was...
G. A. Pennocks 1927 introductory address to the six women chosen to participate in the relay assembly work test in which they are told the purpose of the study is to help management resolve some questions. The girls are assured that management is...
53 pages of specific menus. They list what the 5 workers in the relay assembly test room ate for breakfast, lunch and supper. The date range is August, 1927 to December, 1927.
Case study of a relay assembly test room operator who was taken off the study because of her antagonistic attitude. The change in her behavior could be due to her poor health condition, perhaps anemia. Included are some of her health statistics...
Schedule of test periods for the first relay assembly test room, including piece rates and converstion factors for relays assembled in the relay assembly test room.
Case histories of the five operators and layout operators of the relay assembly test room. The histories are forms covering the test subjects family connections, personal qualities, home and community environment, and work history. Following these...
Comments made by the six test subjects in the relay assembly test room from 1927-1930. The comments are sorted into six categories: rest periods, hours, holidays and vacations; production, earnings, repairs and type; supervision and test room...
Three-year attendance reports of 5 mica test operators recorded in tables. Comparisons are shown between one year in the regular department and two years in the test room
Describes the purpose of the study of the six relay assembly employees as a test to determine if rest periods and rest periods accompanied with shorter working hours improved worker efficiency. The report duplicates Progress Report No. 1 by...
Duplicates Progress Report No. 1 and 2 with the addition of a health questionnaire, notes on the physical examinations of each of the test employees, and a discussion about output increases when work shortened to 4:00 p.m. and then returned to 5:00...
Raw data regarding the effect of rest break variations on the daily output of 5 mica-splitting operators was measured over a 37-week period in 1928. Included are tables of the average accumulated totals, charts of output, and daily output logs for...
Tables from a 1928 study that was started to test the length of time needed to gain efficiency in mica splitting. The weekly average output of 34 experienced operators was used as the standard. Fifty-two inexperienced operators were studied. ...
Various speeches and presentations regarding the experiment in the Inspection Branch. The original study was to see the effect of lighting on the operators, which was found to be negligible. What they did find is that the production in the test...
Records of the daily output of 35 experienced mica-splitting operators in the regular department for a 3-year period. The length of service for each regular department operator is given. Regular department total daily hours worked and total daily...
The reports of the experiments at the Hawthorne Plant generated a great deal of interest. Directors of various companies requested further information for use in their company. Several university professors requested information for use in their...
Discusses the increase of productivity in the test room. Productivity increased when the workday was shortened. Lower production on Monday and Saturday was thought to be due to mental preoccupation in the majority of cases, not cumulative...
Papers on the Hawthorne experiments including, a pamphlet titled Research Studies in Employee Effectiveness and Industrial Relations. The pamphlet contained Test Studies in Industrial Research at Hawthorne by G.A. Pennock, and A Plan for...
Included are graphs, tables, charts, and various notes on speed tests done to find a correlation between hours of sleep and speed in relay assembly. The tests were conducted on four of the operators in the relay assembly test room in 1930. The...
Five interviews with the mica-splitting test room operators. The interview covered attitudes about the company and the test room. Family life and outside interests were also discussed
Three documents, two letters and one detailed report. First, Elton Mayos letter to G.A. Pennock dated February 9, 1931, concerning the status of the Western Electric experiments and the importance of studying how fatigue, morale, preoccupation...
Unfinished rough draft that concentrates on determining under what conditions people perform their best work. Records were kept of each test employees amount of sleep, diet, attendance, comments, physical examinations, and earnings. The temperature...
Detailed procedures for establishing the bank wiring test room, and selection criteria for the male workers in the test room group. Three reports on the subject of engineering study of human fatigue are included
Two page form/questionnaire used for personal data collection and observation. A narrative case history for each of the 5 mica splitting operators follows. The case histories give marital status and age. There is a discussion of living...
April 13, 1931, G.A. Pennock sent C.W. Bergquist a report titled: An Account of the Work of the Industrial Research Division. The Industrial Research Division was established in January, 1929 to centralize the test room study, the employee...
G.A. Pennock wrote Some Thoughts in Connection with Work in Industrial Research Division. The test room had an outstanding increase in production, due to removal of fear and suspicion on part of employees and increase in morale. This raised the...
Interviews with the relay assembly test room operators to find out why there was low inspection efficiency. The observer concluded that talking did not delay production, but probably decreased concentration. The group had the tendency to go fast...
