Report, entitled: Notation of the points of view and social interrelationships of departments at Hawthorne that are directly concerned with wage problems, by E. C. Tessman. This report includes the information and impressions gained during a two...
Two versions of an outline, the latter copy being a revision of the first, directing how to implement a new proposal to evaluate employee/employer relations. A Personnel Man would be introduced to the employees through their supervisor. The...
Several reports, memoranda, and letters. It includes two copies of a preliminary report concerning the experiment in personnel counseling by which Personnel Man would interview employees and supervisors in an attempt to find problems in his...
Interviews with the relay assembly test room operators to find out why there was low inspection efficiency. The observer concluded that talking did not delay production, but probably decreased concentration. The group had the tendency to go fast...
Documents concerning research and planning regarding training supervisors in both technical skills and personnel skills. Included are ideas on logistics of the training as well as content.
Three documents, two letters and one detailed report. First, Elton Mayos letter to G.A. Pennock dated February 9, 1931, concerning the status of the Western Electric experiments and the importance of studying how fatigue, morale, preoccupation...
Unfinished rough draft that concentrates on determining under what conditions people perform their best work. Records were kept of each test employees amount of sleep, diet, attendance, comments, physical examinations, and earnings. The temperature...
Background on reasons for workers to restrict their output instead of working at maximum efficiency. Group solidarity is listed as the key reason, as well as the workers personality. The memorandum also states there is no correlation between a...
Detailed procedures for establishing the bank wiring test room, and selection criteria for the male workers in the test room group. Three reports on the subject of engineering study of human fatigue are included
Documents regarding creating a mathematical method for determining the tone of the interview by creating a ratio of negative to positive comments. Also included are charts analyzing interviews in groups of 100.
Typewritten report by R. D. Gross written in July 1931. This paper discusses the different experiments conducted at Hawthorne, some of the resulting data that was collected, and analyzes how it might be used.
Typewritten research report which presents background information on the company and how it is viewed by the community, analyzes the data collected about personnel counseling, and provides discussion about what impact this study will have on the...
Two page form/questionnaire used for personal data collection and observation. A narrative case history for each of the 5 mica splitting operators follows. The case histories give marital status and age. There is a discussion of living...
April 13, 1931, G.A. Pennock sent C.W. Bergquist a report titled: An Account of the Work of the Industrial Research Division. The Industrial Research Division was established in January, 1929 to centralize the test room study, the employee...
G.A. Pennock wrote Some Thoughts in Connection with Work in Industrial Research Division. The test room had an outstanding increase in production, due to removal of fear and suspicion on part of employees and increase in morale. This raised the...
Minutes of meetings held by the supervisors of the safety and health division from the time period of 1930-1931. The meetings covered complaints from the interviews done in 1930. Supervisors were assigned to follow up on the complaints, and...
Included are graphs, tables, charts, and various notes on speed tests done to find a correlation between hours of sleep and speed in relay assembly. The tests were conducted on four of the operators in the relay assembly test room in 1930. The...
Study of the workers reactions to a five-day workweek with standard hours versus a five and one-half day workweek with shorter days. Workers unanimously preferred the five-day workweek with Saturday morning off. Also included is the study that...
Five interviews with the mica-splitting test room operators. The interview covered attitudes about the company and the test room. Family life and outside interests were also discussed
Report on the attitude of laid off workers early in 1930. It contains summary of the employees opinions and snippets from their interviews that express the majority opinion. They were asked about work conditions, supervisors and the fairness of...
Text of two interviews of two employees, just as they were leaving after being laid off. They both feel they were treated fairly regarding the layoff and both would like to return when times are better. The second interviewee complains about his...
Breakdown, by department, of the use of employee comments taken from interviews. The first section describes how comments from employees on plant conditions are used to improve those conditions. There are tables and charts describing the number...
Report on the interviewing process. Part one discusses how interviewing is a good tool, but the attitude of employees differ among each other and that difference must be taken into account. The second part discusses methods of interviewing and...
Seven typewritten research reports that were written using the data collected during the Hawthorne study. The papers look at interviewing techniques in general as well as specific examples from the study. It also discusses and outlines their...
Documents include comments from supervisors returning to their jobs after a year of interviewing employees and the different ways they handled employees and various incidents.
Various pieces of correspondence from 1929-1932 among Western Electric administrators. The earlier pieces of correspondence, including letters to Dr. Elton B. Mayo, Professor of Industrial Research, Graduate School of Business Administration,...
The operation branch employee interviews from 1929 are analyzed and discussed and conclusions are made. Contains inter-office memos from 1930 discussing changes made due to the interviews and areas for future analysis
List of names and addresses of the recipients of the 1929 report, Distribution of Rest Period Report, Distribution of Hours Report, and the Distribution of Relay Operators Comments and the 1928 report along with the number of copies sent to each...
Discusses the increase of productivity in the test room. Productivity increased when the workday was shortened. Lower production on Monday and Saturday was thought to be due to mental preoccupation in the majority of cases, not cumulative...
Included in this group are tables of vascular skin reaction readings as a measurement of fatigue. There is also an abstract of chapter 5, concerning the physiology and psychology of fatigue, from Edgar James Swifts book Psychology and the days...
Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. They took place in 1929. Some handwritten notes are included as marginalia.
Transcripts of the minutes from an interviewer-training course. Topics include, history of the interview, interview techniques, values of interviewing, and discussion of past interviews.
Documents explaining the interviewing process that was used for the Hawthorne Study and include instructions on how to conduct the interviews along with the rating scales and evaluation terms to be used in observing and documenting their findings.
Documents explaining the interviewing process that was initially used for the Hawthorne Study and then documents administrative discussions as to how effective this process was and identified areas that could be revised to make it more effective...
Transcripts of interviews with operating branch employees concerning their working conditions and any other factors that may affect their work. Included at the end of each interview are brief notes from the interviewer
Report addressing complaints made in the interviews with operating branch employees. Individual complaints are addressed, and sorted by categories concerning both working conditions and the job itself. Recommendations for further analysis are...
Report concerning the employee interview program conducted by Hawthorne Works Inspection Branch. Included are the plans for the study with purpose and procedure. Also contained is a summary outline, and interviews with representative employees...
Substance analysis of employee comments on various subjects taken from 10,300 operating branch interviews. Each subject is listed in a table, with numbers for the total comments analyzed, favorable comments, favorable thought spread, unfavorable...
10,300 operation branch employee interviews from 1929 are analyzed and categorized between favorable and unfavorable comments on supervisors. Comments are separated and enumerated by gender. Comments are summarized with examples as support....
Part one of a two part analysis of comments from operating branch employee interviews taken during 1929. Comments listed as favorable and unfavorable and divided into 19 categories listed alphabetically from Absence to Payment
Part two of a two part analysis of comments from operating branch employee interviews taken during 1929. Comments listed as favorable and unfavorable and divided into 17 categories listed alphabetically from Placement to Washroom. Finally, the...
Papers on the Hawthorne experiments including, a pamphlet titled Research Studies in Employee Effectiveness and Industrial Relations. The pamphlet contained Test Studies in Industrial Research at Hawthorne by G.A. Pennock, and A Plan for...
Collection of miscellaneous documents, both typewritten and handwritten, pertaining to the Hawthorne project and the results obtained from the study. Based on data collected from 1928-1940. Included are transcripts of speeches, summary documents...
Correspondence passed among investigators from September 1928 to February 1934. Letters to G.A. Pennock from Dr. Elton Mayo examined blood pressure, visits, generalizing mind for administration and societal changes; biological measures needs,...
The reports of the experiments at the Hawthorne Plant generated a great deal of interest. Directors of various companies requested further information for use in their company. Several university professors requested information for use in their...
