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Bass Business History - Western Electric Hawthorne Papers
(130 results)



Display: 50

    • Personnel Counseling Methods

    • Personnel Counseling Methods

    • Unknown

    • Report discussing some of the characteristics of a good counselor and his use of the interview as a tool to adjust the employees thoughts and emotions

    • Box 16, Folder 10
    • Study of Employee Reactions to a Shorter Working Week

    • Study of Employee Reactions to a Shorter Working Week

    • September, 1930

    • Report showing data and findings pertinent to a shorter work week using three sources: (1) the relay assembly test room studies, (2) interviews with employees, and (3) supervisory training conferences

    • Box 4, Folder 2
    • Questionnaires, Relay Assembly Test Room

    • Questionnaires, Relay Assembly Test Room

    • September 1931

    • Sample and completed questionnaires by the test room employees. Questions deal with aspects of the employees personal lives like habits, attitudes, health, and goals along with questions about their feelings toward their work and participation in...

    • Box 4, Folder 4
    • Report on special relay assembly test group study

    • Report on special relay assembly test group study

    • October 1931

    • Summary of the development and findings of the psychological and sociological studies concerning the relay assembly test group. The report discusses the method used, the findings of the study, the changes introduced, and a prospectus for the future...

    • Box 3, Folder 10
    • Classification of Mica Test Room Operators Comments

    • Classification of Mica Test Room Operators Comments

    • October 1928-November 1930

    • Comments from mica test room operators. The comments were recorded and classified as follows: A. Rest periods, hours, holidays, vacations; B. Production, earnings, repairs, type; C. Supervision and test room environment; D. Attitudes and transient...

    • Box 6, Folder 4
    • Final Report of the Supervisor Interviews in the Operating Branch

    • Final Report of the Supervisor Interviews in the Operating Branch

    • November, 1931

    • Two reports, one by Mr. Lovekin and one by Mr. Roethlisberger regarding their interviewing of the supervisors. Mr. Lovekins report divided by topics that the men discussed and then analyzed by percentage that felt one way or the other on each...

    • Box 13, Folder 5
    • Personnel Counseling Activity

    • Personnel Counseling Activity

    • November 1949

    • Report describing multiple cases where the counselor was able to interview employees who were undergoing stressful situations, some of a personal nature, some related to their jobs, and how the counselor was able to lessen tensions and enable the...

    • Box 16, Folder 8
    • Report on Bank Wiring Test Group

    • Report on Bank Wiring Test Group

    • November 1931-March 1932

    • Report and its supplement on the bank wiring test room group. The document reports the progress made in the Bank Wiring Test Room and provides some tangible basis for a critical evaluation of the research program

    • Box 7, Folder 3
    • Relation of personal time and of repair time to production

    • Relation of personal time and of repair time to production

    • May 1927 - December 1930

    • Tabulations and charts studying the relation between production and two factors: repair time and personal time. The report includes complete logs of personal time taken by the five operators in the relay assembly test room

    • Box 3, Folder 7
    • Quality of production in the relay assembly test room

    • Quality of production in the relay assembly test room

    • June 1930 - April 1931

    • Report on the quality of production by the relay assembly test room operators. A list of the 23 most frequent causes of rejection of relays was made. The inspector recorded each kind of defect, the hour of assembly, and the operator for each...

    • Box 3, Folder 9
    • Personnel Counseling Experiment:  Review

    • Personnel Counseling Experiment: Review

    • January 1936-March 1937

    • Five reports reviewing the personnel counseling experiment from January, 1936 to March, 1937. Included are the appendices about attitudes of short and long service employees, outline and suggestions for discussing the labor situation, and tables...

    • Box 15, Folder 4
    • Observations of Case Workers, Volume 1

    • Observations of Case Workers, Volume 1

    • January 1932 - March 1932

    • Record of observations of the relay assembly test room operations. Conversations of the workers were recorded in detail. Also recorded were observations of their moods, in handwritten marginalia

    • Box 5, Folder 3
    • Letters: Massachusetts Institute of Technology

    • Letters: Massachusetts Institute of Technology

    • February 1929-December 1930

    • C.E. Turner of Massachusetts Institute of Technology, Dept. of Biology and Public Health wrote G.A. Pennock and M.L. Putnam. The letters discuss testing causes for increased output, analyzing output by 15 minute intervals, testing vascular skin...

    • Box 17, Folder 3
    • Weekly activity summary: relay assembly test room

    • Weekly activity summary: relay assembly test room

    • August 1931-December 1931

    • Summary of weekly activity in the relay assembly test room from the time period August 8 through December 26, 1931. Production curve and other data fluctuations are covered and explained, as well as any personal or environmental effects on the test...

    • Box 3, Folder 4
    • Study of Employee Reaction to Shortened Working Week

    • Study of Employee Reaction to Shortened Working Week

    • August 1931

    • Report compiling data gathered from employee comments on standard hours and steady work during interviews held from 1929-1931. It also includes some information about home conditions which was collected during 1930-1931 and then grouped by mental...

    • Box 12, Folder 2
    • Observations of Case Workers, Volume 2

    • Observations of Case Workers, Volume 2

    • April 1932 - June 1932

    • Record of observations of the relay assembly test room operations. Conversations of the workers were recorded in detail. Also included are observations of their moods in handwritten marginalia. During this period, several workers were informed...

    • Box 5, Folder 4
    • Materials Relating To A Conference On Personnel Counseling

    • Materials Relating To A Conference On Personnel Counseling

    • 1961

    • Letters written both before and after a Personnel Counseling Conference held January 24-25, 1961, in New York City that included representatives from numerous branches of American Telephone & Telegraph Company. After the conference, the...

    • Box 16, Folder 9
    • Counseling:  Defined

    • Counseling: Defined

    • 1949

    • Document defining counseling for the purposes of the personnel counseling experiment and explains the methodology and purpose of the experiment

    • Box 15, Folder 5
    • Attributes Important in the Selection and Rating of Counselors

    • Attributes Important in the Selection and Rating of Counselors

    • 1948

    • Report listing the seven qualities that each counselor should possess. Those qualities were: integrity, job interest, social skills, capacity for growth, initiative, intelligence, and appearance. These attributes would be used in the future to...

    • Box 16, Folder 7
    • Case Study:  Group Dynamics

    • Case Study: Group Dynamics

    • 1945

    • Case study of a group of young female employees. This group of young female employees formed cliques, talked, and was a problem for their supervisors. The girls claimed they did not know how to do their jobs, they needed more supervision, they...

    • Box 16, Folder 6
    • Experience in Personnel Counseling

    • Experience in Personnel Counseling

    • 1944

    • Study of a counselors work. It lists numerous employees, their problems, results from speaking with the counselor, whether they improved as a result of counseling, and their supervisors feelings about their improvement. It also lists employees who...

    • Box 16, Folder 12
    • Effects of Counseling Program:  Conveyor Assembly Group

    • Effects of Counseling Program: Conveyor Assembly Group

    • 1944

    • Report about supervisor difficulties. There are reports from both the supervisor and the counselor. A line supervisor reported several conversations with group members and with the counselor. His report includes his observation of positive...

    • Box 17, Folder 1
    • An Analysis of a Counselors Three Months Activity

    • An Analysis of a Counselors Three Months Activity

    • 1943

    • Report addressing the work of a counselor during the three month period of January through March, 1943. It stated what she did on a daily basis and showed how her work was valuable to the company by increasing employee morale, providing proof...

    • Box 16, Folder 5
    • Memoranda On Selecting And Training Personnel Counselors

    • Memoranda On Selecting And Training Personnel Counselors

    • 1941-1948

    • Three memoranda concerning personnel counselor selection, two of which touch on the issue of their training. The earliest memorandum from 1941 is a brief list of desirable characteristics for a counselor to have while the 1948 memorandum is a...

    • Box 16, Folder 4
    • System Personnel Conference Presented Papers

    • System Personnel Conference Presented Papers

    • 1940

    • Three typewritten papers that were presented at the System Personnel Conference that was held in Southern Pines, North Carolina from October 29 through November 2, 1940. The presented papers on personnel relations were based on findings from the...

    • Box 11, Folder 3
    • Counseling in a Group Situation

    • Counseling in a Group Situation

    • 1940

    • Counseling record, entitled: Counseling in a group situation, by Phyllis Dodds. It contains detailed descriptions about the interviews, conversations, observations, as well as counselors own impressions, feelings, etc. which happened during the...

    • Box 15, Folder 2
    • Orientation Program For Personnel Counselors

    • Orientation Program For Personnel Counselors

    • 1940

    • Syllabus for personnel counselors during their orientation period. It includes a weekly reading list along with a list of management with whom they need to speak to gain additional perspectives from their reading and essay assignments

    • Box 16, Folder 11
    • Correspondence:  Labor-Management Conflict

    • Correspondence: Labor-Management Conflict

    • 1940

    • Documents contain the correspondence between the President of Western Electric Employees Association, Inc., Mr. George DuVal, and the Vice President, W. F. Hosford, and the report on a conference to resolve a labor-management conflict over piece...

    • Box 15, Folder 12
    • Industrial Relations

    • Industrial Relations

    • 1940

    • list of concepts with explanations that have grown out of the industrial research of observers that denotes the working group as a society

    • Box 15, Folder 13
    • Installation of a Product Shop

    • Installation of a Product Shop

    • 1940

    • Detailed plan to start a shop at Hawthorne based on product as a new form of structural organization. This structure is based on the most efficient way to create each product and using the least skilled labor possible. Outlined are advantages and...

    • Box 15, Folder 14
    • Research for Management and the Worker

    • Research for Management and the Worker

    • 1939-1950

    • Correspondence both handwritten and typed, text drafts, and other materials pertaining to the book which was being written by F.J. Roethlisberger and W.J. Dixon and also their monograph titled Management and the Worker which was based on data...

    • Box 12, Folder 3
    • Inspector Attitudes After Pay Restructure

    • Inspector Attitudes After Pay Restructure

    • 1939

    • Report discussing the problems that the supervisors are having after the change in pay scale across the company. Changes in attitude and relations to other workers are included

    • Box 15, Folder 11
    • Case study:  The Girl Who Talked Too Much

    • Case study: The Girl Who Talked Too Much

    • 1939

    • Letters addressing a case study entitled The Girl Who Talked Too Much and two versions of this case study. In a department which had previously encouraged talking, a woman employee was moved three times for talking, but was not told to stop...

    • Box 16, Folder 3
    • Reactions to Layoffs

    • Reactions to Layoffs

    • 1938

    • Summary of why layoffs had to occur and how employees were chosen for layoff. Also included are the employee and supervisor comments regarding the layoffs

    • Box 15, Folder 8
    • Results of Changes to Pay Structure

    • Results of Changes to Pay Structure

    • 1938

    • Description of work behavior related to incentives and of the relationship between the supervisors and employees in the station apparatus shop. Included are observations of employee work and analysis of interviews. The purpose is to outline what...

    • Box 15, Folder 9
    • Station Apparatus Shop:  Personnel Counseling Experiment

    • Station Apparatus Shop: Personnel Counseling Experiment

    • 1936

    • Comments on interviews in the station apparatus shop and a review of experience in connection with beginning the personnel counseling experiment. The experiment was designed as a more thorough interview process where the interviewer looked at...

    • Box 15, Folder 3
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