Report showing data and findings pertinent to a shorter work week using three sources: (1) the relay assembly test room studies, (2) interviews with employees, and (3) supervisory training conferences
Sample and completed questionnaires by the test room employees. Questions deal with aspects of the employees personal lives like habits, attitudes, health, and goals along with questions about their feelings toward their work and participation in...
Summary of the development and findings of the psychological and sociological studies concerning the relay assembly test group. The report discusses the method used, the findings of the study, the changes introduced, and a prospectus for the future...
Comments from mica test room operators. The comments were recorded and classified as follows: A. Rest periods, hours, holidays, vacations; B. Production, earnings, repairs, type; C. Supervision and test room environment; D. Attitudes and transient...
Two reports, one by Mr. Lovekin and one by Mr. Roethlisberger regarding their interviewing of the supervisors. Mr. Lovekins report divided by topics that the men discussed and then analyzed by percentage that felt one way or the other on each...
Report describing multiple cases where the counselor was able to interview employees who were undergoing stressful situations, some of a personal nature, some related to their jobs, and how the counselor was able to lessen tensions and enable the...
Report and its supplement on the bank wiring test room group. The document reports the progress made in the Bank Wiring Test Room and provides some tangible basis for a critical evaluation of the research program
Step by step descriptions with diagrams of assembly of R-1498 relay. Includes stock list of parts required for assembly, and descriptions of motions required for each operator on assembly line, separated by hand.
Detailed daily descriptions of every variable adjusted in the relay assembly test room, including seating positions, methods to track production, temperature, humidity and lighting.
Tabulations and charts studying the relation between production and two factors: repair time and personal time. The report includes complete logs of personal time taken by the five operators in the relay assembly test room
Examines the relation between the quality of output and the following factors: average hourly output, day of the week, weather, amount of sleep, and volume of conversation. Inspectors records of rejections were compared to the records of weather,...
Report on the quality of production by the relay assembly test room operators. A list of the 23 most frequent causes of rejection of relays was made. The inspector recorded each kind of defect, the hour of assembly, and the operator for each...
Five reports reviewing the personnel counseling experiment from January, 1936 to March, 1937. Included are the appendices about attitudes of short and long service employees, outline and suggestions for discussing the labor situation, and tables...
Record of observations of the relay assembly test room operations. Conversations of the workers were recorded in detail. Also recorded were observations of their moods, in handwritten marginalia
Report written by Imogene Rousseau in February 1931. This report was based on the interviews that were conducted with twelve female operators who worked in the Landing Coil Department
C.E. Turner of Massachusetts Institute of Technology, Dept. of Biology and Public Health wrote G.A. Pennock and M.L. Putnam. The letters discuss testing causes for increased output, analyzing output by 15 minute intervals, testing vascular skin...
Summary of weekly activity in the relay assembly test room from the time period August 8 through December 26, 1931. Production curve and other data fluctuations are covered and explained, as well as any personal or environmental effects on the test...
Report compiling data gathered from employee comments on standard hours and steady work during interviews held from 1929-1931. It also includes some information about home conditions which was collected during 1930-1931 and then grouped by mental...
Record of observations of the relay assembly test room operations. Conversations of the workers were recorded in detail. Also included are observations of their moods in handwritten marginalia. During this period, several workers were informed...
Letters written both before and after a Personnel Counseling Conference held January 24-25, 1961, in New York City that included representatives from numerous branches of American Telephone & Telegraph Company. After the conference, the...
Report listing the seven qualities that each counselor should possess. Those qualities were: integrity, job interest, social skills, capacity for growth, initiative, intelligence, and appearance. These attributes would be used in the future to...
Case study of a group of young female employees. This group of young female employees formed cliques, talked, and was a problem for their supervisors. The girls claimed they did not know how to do their jobs, they needed more supervision, they...
Study of a counselors work. It lists numerous employees, their problems, results from speaking with the counselor, whether they improved as a result of counseling, and their supervisors feelings about their improvement. It also lists employees who...
Report about supervisor difficulties. There are reports from both the supervisor and the counselor. A line supervisor reported several conversations with group members and with the counselor. His report includes his observation of positive...
Report addressing the work of a counselor during the three month period of January through March, 1943. It stated what she did on a daily basis and showed how her work was valuable to the company by increasing employee morale, providing proof...
Three memoranda concerning personnel counselor selection, two of which touch on the issue of their training. The earliest memorandum from 1941 is a brief list of desirable characteristics for a counselor to have while the 1948 memorandum is a...
Three typewritten papers that were presented at the System Personnel Conference that was held in Southern Pines, North Carolina from October 29 through November 2, 1940. The presented papers on personnel relations were based on findings from the...
Counseling record, entitled: Counseling in a group situation, by Phyllis Dodds. It contains detailed descriptions about the interviews, conversations, observations, as well as counselors own impressions, feelings, etc. which happened during the...
Syllabus for personnel counselors during their orientation period. It includes a weekly reading list along with a list of management with whom they need to speak to gain additional perspectives from their reading and essay assignments
Documents contain the correspondence between the President of Western Electric Employees Association, Inc., Mr. George DuVal, and the Vice President, W. F. Hosford, and the report on a conference to resolve a labor-management conflict over piece...
Detailed plan to start a shop at Hawthorne based on product as a new form of structural organization. This structure is based on the most efficient way to create each product and using the least skilled labor possible. Outlined are advantages and...
Correspondence both handwritten and typed, text drafts, and other materials pertaining to the book which was being written by F.J. Roethlisberger and W.J. Dixon and also their monograph titled Management and the Worker which was based on data...
Report discussing the problems that the supervisors are having after the change in pay scale across the company. Changes in attitude and relations to other workers are included
Letters addressing a case study entitled The Girl Who Talked Too Much and two versions of this case study. In a department which had previously encouraged talking, a woman employee was moved three times for talking, but was not told to stop...
Summary of why layoffs had to occur and how employees were chosen for layoff. Also included are the employee and supervisor comments regarding the layoffs
Description of work behavior related to incentives and of the relationship between the supervisors and employees in the station apparatus shop. Included are observations of employee work and analysis of interviews. The purpose is to outline what...
Comments on interviews in the station apparatus shop and a review of experience in connection with beginning the personnel counseling experiment. The experiment was designed as a more thorough interview process where the interviewer looked at...