Is Consumers Union less ethical than department stores?; New Year resolutions -- in three parts; Phony patriotism; Where did the trees go?; Who should you thank?; May D&F v. The State of Colorado -- and it loses; Short shorts Bias' is a synonym...
Should I be reading this kind of story about Penney’s?; National advertising division of The Better Business Bureau; The headline I have been waiting for: ‘Sears to spend $4 Billion to revamp stores’; What I have learned in 60 years of...
Irresponsibility at AT&T; The high cost of interactive retailing; New Year resolutions worth repeating; Are you surrounded by "yes-men"?; More from great-grandfather Baum's diary; What is your "market value added"?; The...
Not enough retailers are active in NOD; Who will take the next step; Although this was written before Christmas…; A good turn that deserves recognition; Who coined the term "associate"?; Should we accept the conclusions of these...
How goest the Christmas season?; What has happened to Christmas?; Bad practices in strange places; 27 Attorneys General and the FTC settle with May department stores; Retailers are going broke because they don't understand English; A secret to...