Interview method, analysis, and development of training began in the Inspection Branch, moved to the Operating Branch, and in January 1930 throughout the Works. A December 1929 pamphlet titled A Plan for Improving Employee Relations was printed. ...
Documents concerning research and planning regarding training supervisors in both technical skills and personnel skills. Included are ideas on logistics of the training as well as content.
Various speeches and presentations regarding the experiment in the Inspection Branch. The original study was to see the effect of lighting on the operators, which was found to be negligible. What they did find is that the production in the test...
Discusses the increase of productivity in the test room. Productivity increased when the workday was shortened. Lower production on Monday and Saturday was thought to be due to mental preoccupation in the majority of cases, not cumulative...
Can we retailers be proud of this?; Should you have an ombudsman?; Job stealing -- the American way; When it comes to service, the boss is not always right; My reaction to published studies; Who spends how much on advertising?; Does a deceptive...
Errata; Forecast; Good Friends; The 5% Givers Club; Personnel Policies Can Save; Many Barrels of Oil; Operating Systems vs Management Systems; Do You Exchange Lists of People Who Cash Bad Checks?; Supporting the National Foundation for; Consumer...
How goest the Christmas season?; What has happened to Christmas?; Bad practices in strange places; 27 Attorneys General and the FTC settle with May department stores; Retailers are going broke because they don't understand English; A secret to...
Documents include comments from supervisors returning to their jobs after a year of interviewing employees and the different ways they handled employees and various incidents.
Report showing data and findings pertinent to a shorter work week using three sources: (1) the relay assembly test room studies, (2) interviews with employees, and (3) supervisory training conferences
Historian. Correspondence (1921-1956) relating to Wardell's service as a professor of history, and an assistant to the president of the University of Oklahoma, and concerning student affairs, foreign students, curriculum, academic department...
Various pieces of correspondence from 1929-1932 among Western Electric administrators. The earlier pieces of correspondence, including letters to Dr. Elton B. Mayo, Professor of Industrial Research, Graduate School of Business Administration,...