Irresponsibility at AT&T; The high cost of interactive retailing; New Year resolutions worth repeating; Are you surrounded by "yes-men"?; More from great-grandfather Baum's diary; What is your "market value added"?; The...
Should I be reading this kind of story about Penney’s?; National advertising division of The Better Business Bureau; The headline I have been waiting for: ‘Sears to spend $4 Billion to revamp stores’; What I have learned in 60 years of...
Does insensitivity underlie continuing discrimination against women; The changing population characteristics ; Why Nordstrom's must fail; Who are the market-value leaders in retailing?; Policies on figts to employees; Short shorts; The 1984...
Also applaud federated department stores; The 1982 outlook; Free enterprise; A great moment in retailing; Dangerous use of numbers; Abuse of numbers; Pray for Gimbel's; [A statistical supplement]; Surprise in numbers!; Why westerns pick a...
Fire-when not ready, Gridley; How does one define service?; 1981 corporate resolutions; I have discovered the most stupid retailers in the world; What is a conservative? What is a liberal?; At last--many stocks are selling for close to book value!;...
Errata; Forecast; Good Friends; The 5% Givers Club; Personnel Policies Can Save; Many Barrels of Oil; Operating Systems vs Management Systems; Do You Exchange Lists of People Who Cash Bad Checks?; Supporting the National Foundation for; Consumer...
Ethics at Federated; Giant Stores Revisited; Bringing the F.B.I. under Control; Retailers Love to Gamble; Costly False Advertising; The Risk of Selling Credit Customer Lists; Commercial Bribery; Carter's Token Female as Secretary of Commerce; Do...