Automated collections; Griffin Bell condones corruptness in E.F. Hutton; A specialty may be great, but it doesn’t last forever; Bad handling of numbers; Good handling of numbers; Are debit cards a good deal for retailers?; How customer-oriented...
Robert Kahn, P.M.C.; California property tax; The image of business; Advertising and the F.T.C.; In defense of pipe smoking; BankAmericard gives out their figures; Preparing property tax returns; The future in health plans; A new attack on service...