Report describing multiple cases where the counselor was able to interview employees who were undergoing stressful situations, some of a personal nature, some related to their jobs, and how the counselor was able to lessen tensions and enable the...
Report concerning the employee interview program conducted by Hawthorne Works Inspection Branch. Included are the plans for the study with purpose and procedure. Also contained is a summary outline, and interviews with representative employees...
Report compiling data gathered from employee comments on standard hours and steady work during interviews held from 1929-1931. It also includes some information about home conditions which was collected during 1930-1931 and then grouped by mental...
Report and its supplement on the bank wiring test room group. The document reports the progress made in the Bank Wiring Test Room and provides some tangible basis for a critical evaluation of the research program
Report addressing the work of a counselor during the three month period of January through March, 1943. It stated what she did on a daily basis and showed how her work was valuable to the company by increasing employee morale, providing proof...
Report addressing complaints made in the interviews with operating branch employees. Individual complaints are addressed, and sorted by categories concerning both working conditions and the job itself. Recommendations for further analysis are...
Report about supervisor difficulties. There are reports from both the supervisor and the counselor. A line supervisor reported several conversations with group members and with the counselor. His report includes his observation of positive...
Records regarding mica-splitting operator fives performance. Included are a formal summary, a list of comments, and a log of favorable and unfavorable comments. The favorable and unfavorable comment log is for the period from 1928 to 1930. Also...
Records regarding mica-splitting operator 1. Informal notes and recommendations, both hand written and type written, concerning this operator are included. Also included is a summary of absences is given for the entire period of employment from...
Records of the daily output of 35 experienced mica-splitting operators in the regular department for a 3-year period. The length of service for each regular department operator is given. Regular department total daily hours worked and total daily...
Record of observations of the relay assembly test room operations. Conversations of the workers were recorded in detail. Also recorded were observations of their moods, in handwritten marginalia
Record of observations of the relay assembly test room operations. Conversations of the workers were recorded in detail. Also included are observations of their moods in handwritten marginalia. During this period, several workers were informed...
Raw production and earnings data on an hourly basis for assembly group two with information on climate. Tables with weekly and monthy averages are included. Some handwritten notes are included, adding context to the figures.
Raw data regarding the effect of rest break variations on the daily output of 5 mica-splitting operators was measured over a 37-week period in 1928. Included are tables of the average accumulated totals, charts of output, and daily output logs for...
Part two of a two part analysis of comments from operating branch employee interviews taken during 1929. Comments listed as favorable and unfavorable and divided into 17 categories listed alphabetically from Placement to Washroom. Finally, the...
Part one of a two part analysis of comments from operating branch employee interviews taken during 1929. Comments listed as favorable and unfavorable and divided into 19 categories listed alphabetically from Absence to Payment
Papers on the Hawthorne experiments including, a pamphlet titled Research Studies in Employee Effectiveness and Industrial Relations. The pamphlet contained Test Studies in Industrial Research at Hawthorne by G.A. Pennock, and A Plan for...
Pamphlet summarizing the six years of research at Western Electrics Hawthorne Works. The research began in 1924 with a study of the relationship between light and production. That study showed that research in human relations could not be...
A resolution authorizing the National Agent to settle all unsettled business in regard to material used in constructing and repairing the M.K. and T. Railroad within the limits of the Choctaw Nation. Passed Senate October 22, 1873. Passed House...
Minutes of meetings held by the supervisors of the safety and health division from the time period of 1930-1931. The meetings covered complaints from the interviews done in 1930. Supervisors were assigned to follow up on the complaints, and...
List of names and addresses of the recipients of the 1929 report, Distribution of Rest Period Report, Distribution of Hours Report, and the Distribution of Relay Operators Comments and the 1928 report along with the number of copies sent to each...
Letters written both before and after a Personnel Counseling Conference held January 24-25, 1961, in New York City that included representatives from numerous branches of American Telephone & Telegraph Company. After the conference, the...
Letters addressing a case study entitled The Girl Who Talked Too Much and two versions of this case study. In a department which had previously encouraged talking, a woman employee was moved three times for talking, but was not told to stop...
Letter from Elton Mayo to Mr. M.K. Stevenson regarding the results of taking blood pressure and pulse measurements of the workers as a measurement of fatigue. This was to ascertain if rest periods had any effect on the fatigue of workers.
Correspondence: J.W. Grant to Charles Kroff, acknowledging letter about the 11th Indiana Infantry Volunteers, near Edwards Station, July 14, 1885. Includes transcription.
Business card of W.C. Butler. Broom Corn, Calhoun, Missouri. On the back is...
Martin Chuzzlewit appeared in monthly parts, January 1843-July 1844, as Charles Dickens' sixth novel. The novel was not as successful as earlier novels, although Dickens thought it was best of his stories to that point. Dickens' 1842 trip to...
Martin Chuzzlewit appeared in monthly parts, January 1843-July 1844, as Charles Dickens' sixth novel. The novel was not as successful as earlier novels, although Dickens thought it was best of his stories to that point. Dickens' 1842 trip to...
Interviews with the relay assembly test room operators to find out why there was low inspection efficiency. The observer concluded that talking did not delay production, but probably decreased concentration. The group had the tendency to go fast...
Interview method, analysis, and development of training began in the Inspection Branch, moved to the Operating Branch, and in January 1930 throughout the Works. A December 1929 pamphlet titled A Plan for Improving Employee Relations was printed. ...
Index to administration, public relations, personnel counseling and reference materials, including speeches organized by speaker. The documents listed cover the entire study
Included in this group are tables of vascular skin reaction readings as a measurement of fatigue. There is also an abstract of chapter 5, concerning the physiology and psychology of fatigue, from Edgar James Swifts book Psychology and the days...
Included are graphs, tables, charts, and various notes on speed tests done to find a correlation between hours of sleep and speed in relay assembly. The tests were conducted on four of the operators in the relay assembly test room in 1930. The...
G.A. Pennock wrote Some Thoughts in Connection with Work in Industrial Research Division. The test room had an outstanding increase in production, due to removal of fear and suspicion on part of employees and increase in morale. This raised the...
G. A. Pennocks 1927 introductory address to the six women chosen to participate in the relay assembly work test in which they are told the purpose of the study is to help management resolve some questions. The girls are assured that management is...
Five reports reviewing the personnel counseling experiment from January, 1936 to March, 1937. Included are the appendices about attitudes of short and long service employees, outline and suggestions for discussing the labor situation, and tables...
Five interviews with the mica-splitting test room operators. The interview covered attitudes about the company and the test room. Family life and outside interests were also discussed
Examines the relation between the quality of output and the following factors: average hourly output, day of the week, weather, amount of sleep, and volume of conversation. Inspectors records of rejections were compared to the records of weather,...