Robert Kahn, P.M.C.; California property tax; The image of business; Advertising and the F.T.C.; In defense of pipe smoking; BankAmericard gives out their figures; Preparing property tax returns; The future in health plans; A new attack on service...
Does your employment rejection letter help your image?; Vol. 25, no. 1; A new definition of 'free'; If you had been there, this is what you'd heard; Why I like California; Short shorts; Is this why department stores are failing?; A quick look at...
Can we retailers be proud of this?; Should you have an ombudsman?; Job stealing -- the American way; When it comes to service, the boss is not always right; My reaction to published studies; Who spends how much on advertising?; Does a deceptive...
