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Bass Business History - Western Electric Hawthorne Papers
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    • Hawthorne illumination study

    • Hawthorne illumination study

    • 1924 - 1927

    • Two documents, both of which concern illumination studies, are presented. The first is a report on the illumination study at Hawthorne, which began Nov. 24, 1924 and ended April 30, 1927. In this study, candles of various lengths were introduced...

    • Box 1, Folder 9
    • Results: Study and Investigation of Employee Comments

    • Results: Study and Investigation of Employee Comments

    • 1930

    • Breakdown, by department, of the use of employee comments taken from interviews. The first section describes how comments from employees on plant conditions are used to improve those conditions. There are tables and charts describing the number...

    • Box 8, Folder 3
    • Developments in Interviewing

    • Developments in Interviewing

    • 1930

    • Report on the interviewing process. Part one discusses how interviewing is a good tool, but the attitude of employees differ among each other and that difference must be taken into account. The second part discusses methods of interviewing and...

    • Box 8, Folder 4
    • Station Apparatus Shop:  Personnel Counseling Experiment

    • Station Apparatus Shop: Personnel Counseling Experiment

    • 1936

    • Comments on interviews in the station apparatus shop and a review of experience in connection with beginning the personnel counseling experiment. The experiment was designed as a more thorough interview process where the interviewer looked at...

    • Box 15, Folder 3
    • Personnel Counseling Activity

    • Personnel Counseling Activity

    • November 1949

    • Report describing multiple cases where the counselor was able to interview employees who were undergoing stressful situations, some of a personal nature, some related to their jobs, and how the counselor was able to lessen tensions and enable the...

    • Box 16, Folder 8
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