Interviews with the relay assembly test room operators to find out why there was low inspection efficiency. The observer concluded that talking did not delay production, but probably decreased concentration. The group had the tendency to go fast...
Study of the workers reactions to a five-day workweek with standard hours versus a five and one-half day workweek with shorter days. Workers unanimously preferred the five-day workweek with Saturday morning off. Also included is the study that...
Description of work behavior related to incentives and of the relationship between the supervisors and employees in the station apparatus shop. Included are observations of employee work and analysis of interviews. The purpose is to outline what...
Pamphlet summarizing the six years of research at Western Electrics Hawthorne Works. The research began in 1924 with a study of the relationship between light and production. That study showed that research in human relations could not be...
Box 17, Folder 10
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