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Bass Business History - Western Electric Hawthorne Papers
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    • Hawthorne illumination study

    • Hawthorne illumination study

    • 1924 - 1927

    • Two documents, both of which concern illumination studies, are presented. The first is a report on the illumination study at Hawthorne, which began Nov. 24, 1924 and ended April 30, 1927. In this study, candles of various lengths were introduced...

    • Box 1, Folder 9
    • Developments in Interviewing

    • Developments in Interviewing

    • 1930

    • Report on the interviewing process. Part one discusses how interviewing is a good tool, but the attitude of employees differ among each other and that difference must be taken into account. The second part discusses methods of interviewing and...

    • Box 8, Folder 4
    • Presentations by Pennock, Putnam, Melsheimer Rice and Davidson

    • Presentations by Pennock, Putnam, Melsheimer Rice and Davidson

    • 1928-1930

    • Various speeches and presentations regarding the experiment in the Inspection Branch. The original study was to see the effect of lighting on the operators, which was found to be negligible. What they did find is that the production in the test...

    • Box 8, Folder 5
    • Plan for the Industrial Research Division Program

    • Plan for the Industrial Research Division Program

    • 1929

    • Documents explaining the interviewing process that was initially used for the Hawthorne Study and then documents administrative discussions as to how effective this process was and identified areas that could be revised to make it more effective...

    • Box 11, Folder 2
    • Miscellaneous Papers

    • Miscellaneous Papers

    • 1930

    • Seven typewritten research reports that were written using the data collected during the Hawthorne study. The papers look at interviewing techniques in general as well as specific examples from the study. It also discusses and outlines their...

    • Box 11, Folder 4
    • The Human Factor in Industry

    • The Human Factor in Industry

    • 1931

    • Typewritten report by R. D. Gross written in July 1931. This paper discusses the different experiments conducted at Hawthorne, some of the resulting data that was collected, and analyzes how it might be used.

    • Box 11, Folder 5
    • Impact of Hawthorne Studies and Counseling

    • Impact of Hawthorne Studies and Counseling

    • 1931

    • Typewritten research report which presents background information on the company and how it is viewed by the community, analyzes the data collected about personnel counseling, and provides discussion about what impact this study will have on the...

    • Box 11, Folder 6
    • Study of Employee Reaction to Shortened Working Week

    • Study of Employee Reaction to Shortened Working Week

    • August 1931

    • Report compiling data gathered from employee comments on standard hours and steady work during interviews held from 1929-1931. It also includes some information about home conditions which was collected during 1930-1931 and then grouped by mental...

    • Box 12, Folder 2
    • Counseling in a Group Situation

    • Counseling in a Group Situation

    • 1940

    • Counseling record, entitled: Counseling in a group situation, by Phyllis Dodds. It contains detailed descriptions about the interviews, conversations, observations, as well as counselors own impressions, feelings, etc. which happened during the...

    • Box 15, Folder 2
    • An Analysis of a Counselors Three Months Activity

    • An Analysis of a Counselors Three Months Activity

    • 1943

    • Report addressing the work of a counselor during the three month period of January through March, 1943. It stated what she did on a daily basis and showed how her work was valuable to the company by increasing employee morale, providing proof...

    • Box 16, Folder 5
    • Orientation Program For Personnel Counselors

    • Orientation Program For Personnel Counselors

    • 1940

    • Syllabus for personnel counselors during their orientation period. It includes a weekly reading list along with a list of management with whom they need to speak to gain additional perspectives from their reading and essay assignments

    • Box 16, Folder 11
    • Experience in Personnel Counseling

    • Experience in Personnel Counseling

    • 1944

    • Study of a counselors work. It lists numerous employees, their problems, results from speaking with the counselor, whether they improved as a result of counseling, and their supervisors feelings about their improvement. It also lists employees who...

    • Box 16, Folder 12
    • Effects of Test Results on Supervisor Training

    • Effects of Test Results on Supervisor Training

    • 1931

    • G.A. Pennock wrote Some Thoughts in Connection with Work in Industrial Research Division. The test room had an outstanding increase in production, due to removal of fear and suspicion on part of employees and increase in morale. This raised the...

    • Box 17, Folder 7
    • Experiment in Personnel Work

    • Experiment in Personnel Work

    • 1936

    • Several reports, memoranda, and letters. It includes two copies of a preliminary report concerning the experiment in personnel counseling by which Personnel Man would interview employees and supervisors in an attempt to find problems in his...

    • Box 16, Folder 2
    • Case study:  The Girl Who Talked Too Much

    • Case study: The Girl Who Talked Too Much

    • 1939

    • Letters addressing a case study entitled The Girl Who Talked Too Much and two versions of this case study. In a department which had previously encouraged talking, a woman employee was moved three times for talking, but was not told to stop...

    • Box 16, Folder 3
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