Three documents, two letters and one detailed report. First, Elton Mayos letter to G.A. Pennock dated February 9, 1931, concerning the status of the Western Electric experiments and the importance of studying how fatigue, morale, preoccupation...
Five interviews with the mica-splitting test room operators. The interview covered attitudes about the company and the test room. Family life and outside interests were also discussed
Report on the interviewing process. Part one discusses how interviewing is a good tool, but the attitude of employees differ among each other and that difference must be taken into account. The second part discusses methods of interviewing and...
Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. Also included are newspaper clippings pertaining to new management and layoffs. Some handwritten notes are included as...
Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. They took place in 1929. Some handwritten notes are included as marginalia.
Transcription of individual comments from the employee interviews and supervisor interviews sorted into topics including, supervisory and condition changes after the interview process, the interview process in general, and miscellaneous comments.
Transcripts of the minutes from an interviewer-training course. Topics include, history of the interview, interview techniques, values of interviewing, and discussion of past interviews.
Documents with detailed analysis of the interview process including, interview methods, sample comments from interviews and comments about the program and the interviews.
Documents regarding creating a mathematical method for determining the tone of the interview by creating a ratio of negative to positive comments. Also included are charts analyzing interviews in groups of 100.
Documents explaining the interviewing process that was initially used for the Hawthorne Study and then documents administrative discussions as to how effective this process was and identified areas that could be revised to make it more effective...
Seven typewritten research reports that were written using the data collected during the Hawthorne study. The papers look at interviewing techniques in general as well as specific examples from the study. It also discusses and outlines their...
Transcripts of interviews with operating branch employees concerning their working conditions and any other factors that may affect their work. Included at the end of each interview are brief notes from the interviewer
Report concerning the employee interview program conducted by Hawthorne Works Inspection Branch. Included are the plans for the study with purpose and procedure. Also contained is a summary outline, and interviews with representative employees...
Comments on interviews in the station apparatus shop and a review of experience in connection with beginning the personnel counseling experiment. The experiment was designed as a more thorough interview process where the interviewer looked at...
Report describing multiple cases where the counselor was able to interview employees who were undergoing stressful situations, some of a personal nature, some related to their jobs, and how the counselor was able to lessen tensions and enable the...
Correspondence passed among investigators from September 1928 to February 1934. Letters to G.A. Pennock from Dr. Elton Mayo examined blood pressure, visits, generalizing mind for administration and societal changes; biological measures needs,...
The reports of the experiments at the Hawthorne Plant generated a great deal of interest. Directors of various companies requested further information for use in their company. Several university professors requested information for use in their...
April 13, 1931, G.A. Pennock sent C.W. Bergquist a report titled: An Account of the Work of the Industrial Research Division. The Industrial Research Division was established in January, 1929 to centralize the test room study, the employee...
G.A. Pennock wrote Some Thoughts in Connection with Work in Industrial Research Division. The test room had an outstanding increase in production, due to removal of fear and suspicion on part of employees and increase in morale. This raised the...
Interview method, analysis, and development of training began in the Inspection Branch, moved to the Operating Branch, and in January 1930 throughout the Works. A December 1929 pamphlet titled A Plan for Improving Employee Relations was printed. ...
Pamphlet summarizing the six years of research at Western Electrics Hawthorne Works. The research began in 1924 with a study of the relationship between light and production. That study showed that research in human relations could not be...
Two versions of an outline, the latter copy being a revision of the first, directing how to implement a new proposal to evaluate employee/employer relations. A Personnel Man would be introduced to the employees through their supervisor. The...
Several reports, memoranda, and letters. It includes two copies of a preliminary report concerning the experiment in personnel counseling by which Personnel Man would interview employees and supervisors in an attempt to find problems in his...
Box 16, Folder 2
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