Three documents, two letters and one detailed report. First, Elton Mayos letter to G.A. Pennock dated February 9, 1931, concerning the status of the Western Electric experiments and the importance of studying how fatigue, morale, preoccupation...
Describes the purpose of the study of the six relay assembly employees as a test to determine if rest periods and rest periods accompanied with shorter working hours improved worker efficiency. The report duplicates Progress Report No. 1 by...
Discusses the increase of productivity in the test room. Productivity increased when the workday was shortened. Lower production on Monday and Saturday was thought to be due to mental preoccupation in the majority of cases, not cumulative...
Report showing data and findings pertinent to a shorter work week using three sources: (1) the relay assembly test room studies, (2) interviews with employees, and (3) supervisory training conferences
Breakdown, by department, of the use of employee comments taken from interviews. The first section describes how comments from employees on plant conditions are used to improve those conditions. There are tables and charts describing the number...
Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. Also included are newspaper clippings pertaining to new management and layoffs. Some handwritten notes are included as...
Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. They took place in 1929. Some handwritten notes are included as marginalia.
Transcription of individual comments from the employee interviews and supervisor interviews sorted into topics including, supervisory and condition changes after the interview process, the interview process in general, and miscellaneous comments.
Three typewritten papers that were presented at the System Personnel Conference that was held in Southern Pines, North Carolina from October 29 through November 2, 1940. The presented papers on personnel relations were based on findings from the...
Report compiling data gathered from employee comments on standard hours and steady work during interviews held from 1929-1931. It also includes some information about home conditions which was collected during 1930-1931 and then grouped by mental...
Report addressing complaints made in the interviews with operating branch employees. Individual complaints are addressed, and sorted by categories concerning both working conditions and the job itself. Recommendations for further analysis are...
Report concerning the employee interview program conducted by Hawthorne Works Inspection Branch. Included are the plans for the study with purpose and procedure. Also contained is a summary outline, and interviews with representative employees...
Substance analysis of employee comments on various subjects taken from 10,300 operating branch interviews. Each subject is listed in a table, with numbers for the total comments analyzed, favorable comments, favorable thought spread, unfavorable...
10,300 operation branch employee interviews from 1929 are analyzed and categorized between favorable and unfavorable comments on supervisors. Comments are separated and enumerated by gender. Comments are summarized with examples as support....
Part one of a two part analysis of comments from operating branch employee interviews taken during 1929. Comments listed as favorable and unfavorable and divided into 19 categories listed alphabetically from Absence to Payment
Part two of a two part analysis of comments from operating branch employee interviews taken during 1929. Comments listed as favorable and unfavorable and divided into 17 categories listed alphabetically from Placement to Washroom. Finally, the...
The operation branch employee interviews from 1929 are analyzed and discussed and conclusions are made. Contains inter-office memos from 1930 discussing changes made due to the interviews and areas for future analysis
Summary of why layoffs had to occur and how employees were chosen for layoff. Also included are the employee and supervisor comments regarding the layoffs
Report addressing the work of a counselor during the three month period of January through March, 1943. It stated what she did on a daily basis and showed how her work was valuable to the company by increasing employee morale, providing proof...
Case study of a group of young female employees. This group of young female employees formed cliques, talked, and was a problem for their supervisors. The girls claimed they did not know how to do their jobs, they needed more supervision, they...
Report describing multiple cases where the counselor was able to interview employees who were undergoing stressful situations, some of a personal nature, some related to their jobs, and how the counselor was able to lessen tensions and enable the...
Description of work behavior related to incentives and of the relationship between the supervisors and employees in the station apparatus shop. Included are observations of employee work and analysis of interviews. The purpose is to outline what...
Various pieces of correspondence from 1929-1932 among Western Electric administrators. The earlier pieces of correspondence, including letters to Dr. Elton B. Mayo, Professor of Industrial Research, Graduate School of Business Administration,...
Correspondence passed among investigators from September 1928 to February 1934. Letters to G.A. Pennock from Dr. Elton Mayo examined blood pressure, visits, generalizing mind for administration and societal changes; biological measures needs,...
April 13, 1931, G.A. Pennock sent C.W. Bergquist a report titled: An Account of the Work of the Industrial Research Division. The Industrial Research Division was established in January, 1929 to centralize the test room study, the employee...
G.A. Pennock wrote Some Thoughts in Connection with Work in Industrial Research Division. The test room had an outstanding increase in production, due to removal of fear and suspicion on part of employees and increase in morale. This raised the...
Papers on the Hawthorne experiments including, a pamphlet titled Research Studies in Employee Effectiveness and Industrial Relations. The pamphlet contained Test Studies in Industrial Research at Hawthorne by G.A. Pennock, and A Plan for...
Interview method, analysis, and development of training began in the Inspection Branch, moved to the Operating Branch, and in January 1930 throughout the Works. A December 1929 pamphlet titled A Plan for Improving Employee Relations was printed. ...
Pamphlet summarizing the six years of research at Western Electrics Hawthorne Works. The research began in 1924 with a study of the relationship between light and production. That study showed that research in human relations could not be...
Several reports, memoranda, and letters. It includes two copies of a preliminary report concerning the experiment in personnel counseling by which Personnel Man would interview employees and supervisors in an attempt to find problems in his...
Letters addressing a case study entitled The Girl Who Talked Too Much and two versions of this case study. In a department which had previously encouraged talking, a woman employee was moved three times for talking, but was not told to stop...
Box 16, Folder 3
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