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Bass Business History - Western Electric Hawthorne Papers
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(19 results)



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    • Distribution of Reports

    • Distribution of Reports

    • 1929

    • List of names and addresses of the recipients of the 1929 report, Distribution of Rest Period Report, Distribution of Hours Report, and the Distribution of Relay Operators Comments and the 1928 report along with the number of copies sent to each...

    • Box 1, Folder 1
    • Case histories: relay assembly test room operators

    • Case histories: relay assembly test room operators

    • 1927-1929

    • Case histories of the five operators and layout operators of the relay assembly test room. The histories are forms covering the test subjects family connections, personal qualities, home and community environment, and work history. Following these...

    • Box 3, Folder 5
    • Quality of production in the relay assembly test room

    • Quality of production in the relay assembly test room

    • June 1930 - April 1931

    • Report on the quality of production by the relay assembly test room operators. A list of the 23 most frequent causes of rejection of relays was made. The inspector recorded each kind of defect, the hour of assembly, and the operator for each...

    • Box 3, Folder 9
    • Daily Variations in Output by Periods Mica Test Room Operators

    • Daily Variations in Output by Periods Mica Test Room Operators

    • 1928

    • Raw data regarding the effect of rest break variations on the daily output of 5 mica-splitting operators was measured over a 37-week period in 1928. Included are tables of the average accumulated totals, charts of output, and daily output logs for...

    • Box 6, Folder 1
    • Results: Study and Investigation of Employee Comments

    • Results: Study and Investigation of Employee Comments

    • 1930

    • Breakdown, by department, of the use of employee comments taken from interviews. The first section describes how comments from employees on plant conditions are used to improve those conditions. There are tables and charts describing the number...

    • Box 8, Folder 3
    • Developments in Interviewing

    • Developments in Interviewing

    • 1930

    • Report on the interviewing process. Part one discusses how interviewing is a good tool, but the attitude of employees differ among each other and that difference must be taken into account. The second part discusses methods of interviewing and...

    • Box 8, Folder 4
    • Final Report of the Supervisor Interviews in the Operating Branch

    • Final Report of the Supervisor Interviews in the Operating Branch

    • November, 1931

    • Two reports, one by Mr. Lovekin and one by Mr. Roethlisberger regarding their interviewing of the supervisors. Mr. Lovekins report divided by topics that the men discussed and then analyzed by percentage that felt one way or the other on each...

    • Box 13, Folder 5
    • Special interviews II

    • Special interviews II

    • 1929

    • Transcripts of interviews with operating branch employees concerning their working conditions and any other factors that may affect their work. Included at the end of each interview are brief notes from the interviewer

    • Box 14, Folder 1
    • Numerical Analysis of Comments Operating Branch Interviews

    • Numerical Analysis of Comments Operating Branch Interviews

    • 1929

    • Substance analysis of employee comments on various subjects taken from 10,300 operating branch interviews. Each subject is listed in a table, with numbers for the total comments analyzed, favorable comments, favorable thought spread, unfavorable...

    • Box 14, Folder 4
    • Individual Case Study, Mica Group

    • Individual Case Study, Mica Group

    • 1931

    • Two page form/questionnaire used for personal data collection and observation. A narrative case history for each of the 5 mica splitting operators follows. The case histories give marital status and age. There is a discussion of living...

    • Box 6, Folder 10
    • Case Study:  Group Dynamics

    • Case Study: Group Dynamics

    • 1945

    • Case study of a group of young female employees. This group of young female employees formed cliques, talked, and was a problem for their supervisors. The girls claimed they did not know how to do their jobs, they needed more supervision, they...

    • Box 16, Folder 6
    • Attributes Important in the Selection and Rating of Counselors

    • Attributes Important in the Selection and Rating of Counselors

    • 1948

    • Report listing the seven qualities that each counselor should possess. Those qualities were: integrity, job interest, social skills, capacity for growth, initiative, intelligence, and appearance. These attributes would be used in the future to...

    • Box 16, Folder 7
    • Installation of a Product Shop

    • Installation of a Product Shop

    • 1940

    • Detailed plan to start a shop at Hawthorne based on product as a new form of structural organization. This structure is based on the most efficient way to create each product and using the least skilled labor possible. Outlined are advantages and...

    • Box 15, Folder 14
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