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Bass Business History - Western Electric Hawthorne Papers
  • All fields: comments
(33 results)



Display: 50

    • Distribution of Reports

    • Distribution of Reports

    • 1929

    • List of names and addresses of the recipients of the 1929 report, Distribution of Rest Period Report, Distribution of Hours Report, and the Distribution of Relay Operators Comments and the 1928 report along with the number of copies sent to each...

    • Box 1, Folder 1
    • Relay assembly test room operators comments

    • Relay assembly test room operators comments

    • 1927-1930

    • Comments made by the six test subjects in the relay assembly test room from 1927-1930. The comments are sorted into six categories: rest periods, hours, holidays and vacations; production, earnings, repairs and type; supervision and test room...

    • Box 3, Folder 2
    • Results: Study and Investigation of Employee Comments

    • Results: Study and Investigation of Employee Comments

    • 1930

    • Breakdown, by department, of the use of employee comments taken from interviews. The first section describes how comments from employees on plant conditions are used to improve those conditions. There are tables and charts describing the number...

    • Box 8, Folder 3
    • Presentations by Pennock, Putnam, Melsheimer Rice and Davidson

    • Presentations by Pennock, Putnam, Melsheimer Rice and Davidson

    • 1928-1930

    • Various speeches and presentations regarding the experiment in the Inspection Branch. The original study was to see the effect of lighting on the operators, which was found to be negligible. What they did find is that the production in the test...

    • Box 8, Folder 5
    • Interview Comments by Topic

    • Interview Comments by Topic

    • 1928-1929

    • Transcription of individual comments from the employee interviews and supervisor interviews sorted into topics including, supervisory and condition changes after the interview process, the interview process in general, and miscellaneous comments.

    • Box 9, Folder 4
    • Summary of Interview Practices

    • Summary of Interview Practices

    • 1928-1929

    • Documents with detailed analysis of the interview process including, interview methods, sample comments from interviews and comments about the program and the interviews.

    • Box 9, Folder 5
    • Index for Interviewers

    • Index for Interviewers

    • 1931

    • Documents regarding creating a mathematical method for determining the tone of the interview by creating a ratio of negative to positive comments. Also included are charts analyzing interviews in groups of 100.

    • Box 9, Folder 7
    • Classification of Mica Test Room Operators Comments

    • Classification of Mica Test Room Operators Comments

    • October 1928-November 1930

    • Comments from mica test room operators. The comments were recorded and classified as follows: A. Rest periods, hours, holidays, vacations; B. Production, earnings, repairs, type; C. Supervision and test room environment; D. Attitudes and transient...

    • Box 6, Folder 4
    • Study of Employee Reaction to Shortened Working Week

    • Study of Employee Reaction to Shortened Working Week

    • August 1931

    • Report compiling data gathered from employee comments on standard hours and steady work during interviews held from 1929-1931. It also includes some information about home conditions which was collected during 1930-1931 and then grouped by mental...

    • Box 12, Folder 2
    • Rotational Training Study

    • Rotational Training Study

    • 1930

    • Documents include comments from supervisors returning to their jobs after a year of interviewing employees and the different ways they handled employees and various incidents.

    • Box 13, Folder 3
    • Report on Investigation of Employee Comments: Inspection Branch

    • Report on Investigation of Employee Comments: Inspection Branch

    • 1929

    • Report addressing complaints made in the interviews with operating branch employees. Individual complaints are addressed, and sorted by categories concerning both working conditions and the job itself. Recommendations for further analysis are...

    • Box 14, Folder 2
    • Employee Relations Development Study

    • Employee Relations Development Study

    • 1929

    • Report concerning the employee interview program conducted by Hawthorne Works Inspection Branch. Included are the plans for the study with purpose and procedure. Also contained is a summary outline, and interviews with representative employees...

    • Box 14, Folder 3
    • Numerical Analysis of Comments Operating Branch Interviews

    • Numerical Analysis of Comments Operating Branch Interviews

    • 1929

    • Substance analysis of employee comments on various subjects taken from 10,300 operating branch interviews. Each subject is listed in a table, with numbers for the total comments analyzed, favorable comments, favorable thought spread, unfavorable...

    • Box 14, Folder 4
    • Substance Analysis of Comments on Supervisors

    • Substance Analysis of Comments on Supervisors

    • 1929

    • 10,300 operation branch employee interviews from 1929 are analyzed and categorized between favorable and unfavorable comments on supervisors. Comments are separated and enumerated by gender. Comments are summarized with examples as support....

    • Box 14, Folder 5
    • Substance Analysis of Comments: Operating Branch Employees  II

    • Substance Analysis of Comments: Operating Branch Employees II

    • 1929

    • Part two of a two part analysis of comments from operating branch employee interviews taken during 1929. Comments listed as favorable and unfavorable and divided into 17 categories listed alphabetically from Placement to Washroom. Finally, the...

    • Box 14, Folder 7
    • Counseling in a Group Situation

    • Counseling in a Group Situation

    • 1940

    • Counseling record, entitled: Counseling in a group situation, by Phyllis Dodds. It contains detailed descriptions about the interviews, conversations, observations, as well as counselors own impressions, feelings, etc. which happened during the...

    • Box 15, Folder 2
    • Station Apparatus Shop:  Personnel Counseling Experiment

    • Station Apparatus Shop: Personnel Counseling Experiment

    • 1936

    • Comments on interviews in the station apparatus shop and a review of experience in connection with beginning the personnel counseling experiment. The experiment was designed as a more thorough interview process where the interviewer looked at...

    • Box 15, Folder 3
    • Individual Case Study, Mica Splitting Operator 5

    • Individual Case Study, Mica Splitting Operator 5

    • 1928-1930

    • Records regarding mica-splitting operator fives performance. Included are a formal summary, a list of comments, and a log of favorable and unfavorable comments. The favorable and unfavorable comment log is for the period from 1928 to 1930. Also...

    • Box 6, Folder 9
    • Individual Case Study, Mica Group

    • Individual Case Study, Mica Group

    • 1931

    • Two page form/questionnaire used for personal data collection and observation. A narrative case history for each of the 5 mica splitting operators follows. The case histories give marital status and age. There is a discussion of living...

    • Box 6, Folder 10
    • Reactions to Layoffs

    • Reactions to Layoffs

    • 1938

    • Summary of why layoffs had to occur and how employees were chosen for layoff. Also included are the employee and supervisor comments regarding the layoffs

    • Box 15, Folder 8
    • Western Electric People

    • Western Electric People

    • 1929-1932

    • Various pieces of correspondence from 1929-1932 among Western Electric administrators. The earlier pieces of correspondence, including letters to Dr. Elton B. Mayo, Professor of Industrial Research, Graduate School of Business Administration,...

    • Box 17, Folder 2
    • Investigator Correspondence

    • Investigator Correspondence

    • 1928-1934

    • Correspondence passed among investigators from September 1928 to February 1934. Letters to G.A. Pennock from Dr. Elton Mayo examined blood pressure, visits, generalizing mind for administration and societal changes; biological measures needs,...

    • Box 17, Folder 4
    • Outside concerns: Educational Institutions and Publishers

    • Outside concerns: Educational Institutions and Publishers

    • 1928-1931

    • The reports of the experiments at the Hawthorne Plant generated a great deal of interest. Directors of various companies requested further information for use in their company. Several university professors requested information for use in their...

    • Box 17, Folder 5
    • An Account of the Work of the Industrial Research Division

    • An Account of the Work of the Industrial Research Division

    • 1931

    • April 13, 1931, G.A. Pennock sent C.W. Bergquist a report titled: An Account of the Work of the Industrial Research Division. The Industrial Research Division was established in January, 1929 to centralize the test room study, the employee...

    • Box 17, Folder 6
    • Plan for Improving Employee Relations

    • Plan for Improving Employee Relations

    • 1924-1930

    • Interview method, analysis, and development of training began in the Inspection Branch, moved to the Operating Branch, and in January 1930 throughout the Works. A December 1929 pamphlet titled A Plan for Improving Employee Relations was printed. ...

    • Box 17, Folder 9
    • Growth of an Employee Relations Research Study

    • Growth of an Employee Relations Research Study

    • 1924

    • Pamphlet summarizing the six years of research at Western Electrics Hawthorne Works. The research began in 1924 with a study of the relationship between light and production. That study showed that research in human relations could not be...

    • Box 17, Folder 10
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