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Bass Business History - Western Electric Hawthorne Papers
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    • Questionnaires, Relay Assembly Test Room

    • Questionnaires, Relay Assembly Test Room

    • September 1931

    • Sample and completed questionnaires by the test room employees. Questions deal with aspects of the employees personal lives like habits, attitudes, health, and goals along with questions about their feelings toward their work and participation in...

    • Box 4, Folder 4
    • Operator Interviews - Mica Test Room

    • Operator Interviews - Mica Test Room

    • 1930

    • Five interviews with the mica-splitting test room operators. The interview covered attitudes about the company and the test room. Family life and outside interests were also discussed

    • Box 6, Folder 11
    • Special Interviews I

    • Special Interviews I

    • 1930

    • Text of two interviews of two employees, just as they were leaving after being laid off. They both feel they were treated fairly regarding the layoff and both would like to return when times are better. The second interviewee complains about his...

    • Box 8, Folder 2
    • Summary of Interview Practices

    • Summary of Interview Practices

    • 1928-1929

    • Documents with detailed analysis of the interview process including, interview methods, sample comments from interviews and comments about the program and the interviews.

    • Box 9, Folder 5
    • Impact of Hawthorne Studies and Counseling

    • Impact of Hawthorne Studies and Counseling

    • 1931

    • Typewritten research report which presents background information on the company and how it is viewed by the community, analyzes the data collected about personnel counseling, and provides discussion about what impact this study will have on the...

    • Box 11, Folder 6
    • Study of Employee Reaction to Shortened Working Week

    • Study of Employee Reaction to Shortened Working Week

    • August 1931

    • Report compiling data gathered from employee comments on standard hours and steady work during interviews held from 1929-1931. It also includes some information about home conditions which was collected during 1930-1931 and then grouped by mental...

    • Box 12, Folder 2
    • Counseling in a Group Situation

    • Counseling in a Group Situation

    • 1940

    • Counseling record, entitled: Counseling in a group situation, by Phyllis Dodds. It contains detailed descriptions about the interviews, conversations, observations, as well as counselors own impressions, feelings, etc. which happened during the...

    • Box 15, Folder 2
    • Personnel Counseling Experiment:  Review

    • Personnel Counseling Experiment: Review

    • January 1936-March 1937

    • Five reports reviewing the personnel counseling experiment from January, 1936 to March, 1937. Included are the appendices about attitudes of short and long service employees, outline and suggestions for discussing the labor situation, and tables...

    • Box 15, Folder 4
    • Individual Case Study, Mica Group

    • Individual Case Study, Mica Group

    • 1931

    • Two page form/questionnaire used for personal data collection and observation. A narrative case history for each of the 5 mica splitting operators follows. The case histories give marital status and age. There is a discussion of living...

    • Box 6, Folder 10
    • Experience in Personnel Counseling

    • Experience in Personnel Counseling

    • 1944

    • Study of a counselors work. It lists numerous employees, their problems, results from speaking with the counselor, whether they improved as a result of counseling, and their supervisors feelings about their improvement. It also lists employees who...

    • Box 16, Folder 12
    • Effects of Counseling Program:  Conveyor Assembly Group

    • Effects of Counseling Program: Conveyor Assembly Group

    • 1944

    • Report about supervisor difficulties. There are reports from both the supervisor and the counselor. A line supervisor reported several conversations with group members and with the counselor. His report includes his observation of positive...

    • Box 17, Folder 1
    • Western Electric People

    • Western Electric People

    • 1929-1932

    • Various pieces of correspondence from 1929-1932 among Western Electric administrators. The earlier pieces of correspondence, including letters to Dr. Elton B. Mayo, Professor of Industrial Research, Graduate School of Business Administration,...

    • Box 17, Folder 2
    • Letters: Massachusetts Institute of Technology

    • Letters: Massachusetts Institute of Technology

    • February 1929-December 1930

    • C.E. Turner of Massachusetts Institute of Technology, Dept. of Biology and Public Health wrote G.A. Pennock and M.L. Putnam. The letters discuss testing causes for increased output, analyzing output by 15 minute intervals, testing vascular skin...

    • Box 17, Folder 3
    • Investigator Correspondence

    • Investigator Correspondence

    • 1928-1934

    • Correspondence passed among investigators from September 1928 to February 1934. Letters to G.A. Pennock from Dr. Elton Mayo examined blood pressure, visits, generalizing mind for administration and societal changes; biological measures needs,...

    • Box 17, Folder 4
    • An Account of the Work of the Industrial Research Division

    • An Account of the Work of the Industrial Research Division

    • 1931

    • April 13, 1931, G.A. Pennock sent C.W. Bergquist a report titled: An Account of the Work of the Industrial Research Division. The Industrial Research Division was established in January, 1929 to centralize the test room study, the employee...

    • Box 17, Folder 6
    • Plan for Improving Employee Relations

    • Plan for Improving Employee Relations

    • 1924-1930

    • Interview method, analysis, and development of training began in the Inspection Branch, moved to the Operating Branch, and in January 1930 throughout the Works. A December 1929 pamphlet titled A Plan for Improving Employee Relations was printed. ...

    • Box 17, Folder 9
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