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Bass Business History - Western Electric Hawthorne Papers
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(33 results)



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    • Effects of Fatigue on Workers Production

    • Effects of Fatigue on Workers Production

    • 1929

    • Included in this group are tables of vascular skin reaction readings as a measurement of fatigue. There is also an abstract of chapter 5, concerning the physiology and psychology of fatigue, from Edgar James Swifts book Psychology and the days...

    • Box 2, Folder 3
    • Case histories: relay assembly test room operators

    • Case histories: relay assembly test room operators

    • 1927-1929

    • Case histories of the five operators and layout operators of the relay assembly test room. The histories are forms covering the test subjects family connections, personal qualities, home and community environment, and work history. Following these...

    • Box 3, Folder 5
    • Output data relay assembly group no. 2

    • Output data relay assembly group no. 2

    • 1928-1929

    • Raw production and earnings data on an hourly basis for assembly group two with information on climate. Tables with weekly and monthy averages are included. Some handwritten notes are included, adding context to the figures.

    • Box 3, Folder 11
    • Case Study of Removed Case Worker

    • Case Study of Removed Case Worker

    • 1927

    • Case study of a relay assembly test room operator who was taken off the study because of her antagonistic attitude. The change in her behavior could be due to her poor health condition, perhaps anemia. Included are some of her health statistics...

    • Box 5, Folder 2
    • Observations of Case Workers, Volume 2

    • Observations of Case Workers, Volume 2

    • April 1932 - June 1932

    • Record of observations of the relay assembly test room operations. Conversations of the workers were recorded in detail. Also included are observations of their moods in handwritten marginalia. During this period, several workers were informed...

    • Box 5, Folder 4
    • Reaction to a Shorter Workweek

    • Reaction to a Shorter Workweek

    • 1930

    • Study of the workers reactions to a five-day workweek with standard hours versus a five and one-half day workweek with shorter days. Workers unanimously preferred the five-day workweek with Saturday morning off. Also included is the study that...

    • Box 5, Folder 5
    • Daily Variations in Output by Periods Mica Test Room Operators

    • Daily Variations in Output by Periods Mica Test Room Operators

    • 1928

    • Raw data regarding the effect of rest break variations on the daily output of 5 mica-splitting operators was measured over a 37-week period in 1928. Included are tables of the average accumulated totals, charts of output, and daily output logs for...

    • Box 6, Folder 1
    • Procedures in Establishing Bank Wiring Test Room

    • Procedures in Establishing Bank Wiring Test Room

    • 1931

    • Detailed procedures for establishing the bank wiring test room, and selection criteria for the male workers in the test room group. Three reports on the subject of engineering study of human fatigue are included

    • Box 7, Folder 1
    • Interviews with Group Chiefs at the Inspection Branch

    • Interviews with Group Chiefs at the Inspection Branch

    • 1928

    • Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. Also included are newspaper clippings pertaining to new management and layoffs. Some handwritten notes are included as...

    • Box 9, Folder 1
    • Index for Interviewers

    • Index for Interviewers

    • 1931

    • Documents regarding creating a mathematical method for determining the tone of the interview by creating a ratio of negative to positive comments. Also included are charts analyzing interviews in groups of 100.

    • Box 9, Folder 7
    • Hawthorne Study Documents

    • Hawthorne Study Documents

    • 1928-1940

    • Collection of miscellaneous documents, both typewritten and handwritten, pertaining to the Hawthorne project and the results obtained from the study. Based on data collected from 1928-1940. Included are transcripts of speeches, summary documents...

    • Box 12, Folder 4
    • Plan for Supervisory Development

    • Plan for Supervisory Development

    • 1931-1932

    • Documents concerning research and planning regarding training supervisors in both technical skills and personnel skills. Included are ideas on logistics of the training as well as content.

    • Box 13, Folder 4
    • Special interviews II

    • Special interviews II

    • 1929

    • Transcripts of interviews with operating branch employees concerning their working conditions and any other factors that may affect their work. Included at the end of each interview are brief notes from the interviewer

    • Box 14, Folder 1
    • Employee Relations Development Study

    • Employee Relations Development Study

    • 1929

    • Report concerning the employee interview program conducted by Hawthorne Works Inspection Branch. Included are the plans for the study with purpose and procedure. Also contained is a summary outline, and interviews with representative employees...

    • Box 14, Folder 3
    • Counseling in a Group Situation

    • Counseling in a Group Situation

    • 1940

    • Counseling record, entitled: Counseling in a group situation, by Phyllis Dodds. It contains detailed descriptions about the interviews, conversations, observations, as well as counselors own impressions, feelings, etc. which happened during the...

    • Box 15, Folder 2
    • Station Apparatus Shop:  Personnel Counseling Experiment

    • Station Apparatus Shop: Personnel Counseling Experiment

    • 1936

    • Comments on interviews in the station apparatus shop and a review of experience in connection with beginning the personnel counseling experiment. The experiment was designed as a more thorough interview process where the interviewer looked at...

    • Box 15, Folder 3
    • Personnel Counseling Experiment:  Review

    • Personnel Counseling Experiment: Review

    • January 1936-March 1937

    • Five reports reviewing the personnel counseling experiment from January, 1936 to March, 1937. Included are the appendices about attitudes of short and long service employees, outline and suggestions for discussing the labor situation, and tables...

    • Box 15, Folder 4
    • Individual Case Study, Mica Splitting Operator 1

    • Individual Case Study, Mica Splitting Operator 1

    • 1921-1929

    • Records regarding mica-splitting operator 1. Informal notes and recommendations, both hand written and type written, concerning this operator are included. Also included is a summary of absences is given for the entire period of employment from...

    • Box 6, Folder 8
    • Individual Case Study, Mica Splitting Operator 5

    • Individual Case Study, Mica Splitting Operator 5

    • 1928-1930

    • Records regarding mica-splitting operator fives performance. Included are a formal summary, a list of comments, and a log of favorable and unfavorable comments. The favorable and unfavorable comment log is for the period from 1928 to 1930. Also...

    • Box 6, Folder 9
    • Individual Case Study, Mica Group

    • Individual Case Study, Mica Group

    • 1931

    • Two page form/questionnaire used for personal data collection and observation. A narrative case history for each of the 5 mica splitting operators follows. The case histories give marital status and age. There is a discussion of living...

    • Box 6, Folder 10
    • Reactions to Layoffs

    • Reactions to Layoffs

    • 1938

    • Summary of why layoffs had to occur and how employees were chosen for layoff. Also included are the employee and supervisor comments regarding the layoffs

    • Box 15, Folder 8
    • Materials Relating To A Conference On Personnel Counseling

    • Materials Relating To A Conference On Personnel Counseling

    • 1961

    • Letters written both before and after a Personnel Counseling Conference held January 24-25, 1961, in New York City that included representatives from numerous branches of American Telephone & Telegraph Company. After the conference, the...

    • Box 16, Folder 9
    • Results of Changes to Pay Structure

    • Results of Changes to Pay Structure

    • 1938

    • Description of work behavior related to incentives and of the relationship between the supervisors and employees in the station apparatus shop. Included are observations of employee work and analysis of interviews. The purpose is to outline what...

    • Box 15, Folder 9
    • Outside concerns: Educational Institutions and Publishers

    • Outside concerns: Educational Institutions and Publishers

    • 1928-1931

    • The reports of the experiments at the Hawthorne Plant generated a great deal of interest. Directors of various companies requested further information for use in their company. Several university professors requested information for use in their...

    • Box 17, Folder 5
    • An Account of the Work of the Industrial Research Division

    • An Account of the Work of the Industrial Research Division

    • 1931

    • April 13, 1931, G.A. Pennock sent C.W. Bergquist a report titled: An Account of the Work of the Industrial Research Division. The Industrial Research Division was established in January, 1929 to centralize the test room study, the employee...

    • Box 17, Folder 6
    • Plan for Improving Employee Relations

    • Plan for Improving Employee Relations

    • 1924-1930

    • Interview method, analysis, and development of training began in the Inspection Branch, moved to the Operating Branch, and in January 1930 throughout the Works. A December 1929 pamphlet titled A Plan for Improving Employee Relations was printed. ...

    • Box 17, Folder 9
    • Inspector Attitudes After Pay Restructure

    • Inspector Attitudes After Pay Restructure

    • 1939

    • Report discussing the problems that the supervisors are having after the change in pay scale across the company. Changes in attitude and relations to other workers are included

    • Box 15, Folder 11
    • Experiment in Personnel Work

    • Experiment in Personnel Work

    • 1936

    • Several reports, memoranda, and letters. It includes two copies of a preliminary report concerning the experiment in personnel counseling by which Personnel Man would interview employees and supervisors in an attempt to find problems in his...

    • Box 16, Folder 2
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