Three documents, two letters and one detailed report. First, Elton Mayos letter to G.A. Pennock dated February 9, 1931, concerning the status of the Western Electric experiments and the importance of studying how fatigue, morale, preoccupation...
Describes the purpose of the study of the six relay assembly employees as a test to determine if rest periods and rest periods accompanied with shorter working hours improved worker efficiency. The report duplicates Progress Report No. 1 by...
Duplicates Progress Report No. 1 and 2 with the addition of a health questionnaire, notes on the physical examinations of each of the test employees, and a discussion about output increases when work shortened to 4:00 p.m. and then returned to 5:00...
Discusses the increase of productivity in the test room. Productivity increased when the workday was shortened. Lower production on Monday and Saturday was thought to be due to mental preoccupation in the majority of cases, not cumulative...
Unfinished rough draft that concentrates on determining under what conditions people perform their best work. Records were kept of each test employees amount of sleep, diet, attendance, comments, physical examinations, and earnings. The temperature...
Report showing data and findings pertinent to a shorter work week using three sources: (1) the relay assembly test room studies, (2) interviews with employees, and (3) supervisory training conferences
Sample and completed questionnaires by the test room employees. Questions deal with aspects of the employees personal lives like habits, attitudes, health, and goals along with questions about their feelings toward their work and participation in...
Report on the attitude of laid off workers early in 1930. It contains summary of the employees opinions and snippets from their interviews that express the majority opinion. They were asked about work conditions, supervisors and the fairness of...
Text of two interviews of two employees, just as they were leaving after being laid off. They both feel they were treated fairly regarding the layoff and both would like to return when times are better. The second interviewee complains about his...
Breakdown, by department, of the use of employee comments taken from interviews. The first section describes how comments from employees on plant conditions are used to improve those conditions. There are tables and charts describing the number...
Report on the interviewing process. Part one discusses how interviewing is a good tool, but the attitude of employees differ among each other and that difference must be taken into account. The second part discusses methods of interviewing and...
Report written by Imogene Rousseau in February 1931. This report was based on the interviews that were conducted with twelve female operators who worked in the Landing Coil Department
Documents include comments from supervisors returning to their jobs after a year of interviewing employees and the different ways they handled employees and various incidents.
Transcripts of interviews with operating branch employees concerning their working conditions and any other factors that may affect their work. Included at the end of each interview are brief notes from the interviewer
Report addressing complaints made in the interviews with operating branch employees. Individual complaints are addressed, and sorted by categories concerning both working conditions and the job itself. Recommendations for further analysis are...
Report concerning the employee interview program conducted by Hawthorne Works Inspection Branch. Included are the plans for the study with purpose and procedure. Also contained is a summary outline, and interviews with representative employees...
Part one of a two part analysis of comments from operating branch employee interviews taken during 1929. Comments listed as favorable and unfavorable and divided into 19 categories listed alphabetically from Absence to Payment
Part two of a two part analysis of comments from operating branch employee interviews taken during 1929. Comments listed as favorable and unfavorable and divided into 17 categories listed alphabetically from Placement to Washroom. Finally, the...
Five reports reviewing the personnel counseling experiment from January, 1936 to March, 1937. Included are the appendices about attitudes of short and long service employees, outline and suggestions for discussing the labor situation, and tables...
Summary of why layoffs had to occur and how employees were chosen for layoff. Also included are the employee and supervisor comments regarding the layoffs
Report addressing the work of a counselor during the three month period of January through March, 1943. It stated what she did on a daily basis and showed how her work was valuable to the company by increasing employee morale, providing proof...
Case study of a group of young female employees. This group of young female employees formed cliques, talked, and was a problem for their supervisors. The girls claimed they did not know how to do their jobs, they needed more supervision, they...
Report describing multiple cases where the counselor was able to interview employees who were undergoing stressful situations, some of a personal nature, some related to their jobs, and how the counselor was able to lessen tensions and enable the...
Description of work behavior related to incentives and of the relationship between the supervisors and employees in the station apparatus shop. Included are observations of employee work and analysis of interviews. The purpose is to outline what...
Study of a counselors work. It lists numerous employees, their problems, results from speaking with the counselor, whether they improved as a result of counseling, and their supervisors feelings about their improvement. It also lists employees who...
Various pieces of correspondence from 1929-1932 among Western Electric administrators. The earlier pieces of correspondence, including letters to Dr. Elton B. Mayo, Professor of Industrial Research, Graduate School of Business Administration,...
April 13, 1931, G.A. Pennock sent C.W. Bergquist a report titled: An Account of the Work of the Industrial Research Division. The Industrial Research Division was established in January, 1929 to centralize the test room study, the employee...
G.A. Pennock wrote Some Thoughts in Connection with Work in Industrial Research Division. The test room had an outstanding increase in production, due to removal of fear and suspicion on part of employees and increase in morale. This raised the...
Papers on the Hawthorne experiments including, a pamphlet titled Research Studies in Employee Effectiveness and Industrial Relations. The pamphlet contained Test Studies in Industrial Research at Hawthorne by G.A. Pennock, and A Plan for...
Interview method, analysis, and development of training began in the Inspection Branch, moved to the Operating Branch, and in January 1930 throughout the Works. A December 1929 pamphlet titled A Plan for Improving Employee Relations was printed. ...
Pamphlet summarizing the six years of research at Western Electrics Hawthorne Works. The research began in 1924 with a study of the relationship between light and production. That study showed that research in human relations could not be...
Documents contain the correspondence between the President of Western Electric Employees Association, Inc., Mr. George DuVal, and the Vice President, W. F. Hosford, and the report on a conference to resolve a labor-management conflict over piece...
Two versions of an outline, the latter copy being a revision of the first, directing how to implement a new proposal to evaluate employee/employer relations. A Personnel Man would be introduced to the employees through their supervisor. The...
Several reports, memoranda, and letters. It includes two copies of a preliminary report concerning the experiment in personnel counseling by which Personnel Man would interview employees and supervisors in an attempt to find problems in his...
Box 16, Folder 2
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