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Bass Business History - Western Electric Hawthorne Papers
(130 results)



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    • Index for Interviewers

    • Index for Interviewers

    • 1931

    • Documents regarding creating a mathematical method for determining the tone of the interview by creating a ratio of negative to positive comments. Also included are charts analyzing interviews in groups of 100.

    • Box 9, Folder 7
    • Minutes from Interviewer Training Course

    • Minutes from Interviewer Training Course

    • 1929

    • Transcripts of the minutes from an interviewer-training course. Topics include, history of the interview, interview techniques, values of interviewing, and discussion of past interviews.

    • Box 9, Folder 6
    • Summary of Interview Practices

    • Summary of Interview Practices

    • 1928-1929

    • Documents with detailed analysis of the interview process including, interview methods, sample comments from interviews and comments about the program and the interviews.

    • Box 9, Folder 5
    • Interview Comments by Topic

    • Interview Comments by Topic

    • 1928-1929

    • Transcription of individual comments from the employee interviews and supervisor interviews sorted into topics including, supervisory and condition changes after the interview process, the interview process in general, and miscellaneous comments.

    • Box 9, Folder 4
    • Interviews with Group Chiefs at the Inspection Branch

    • Interviews with Group Chiefs at the Inspection Branch

    • 1928

    • Transcripts of interviews with supervisors regarding the employee interview process, working conditions and supervisor training. Also included are newspaper clippings pertaining to new management and layoffs. Some handwritten notes are included as...

    • Box 9, Folder 1
    • Presentations by Pennock, Putnam, Melsheimer Rice and Davidson

    • Presentations by Pennock, Putnam, Melsheimer Rice and Davidson

    • 1928-1930

    • Various speeches and presentations regarding the experiment in the Inspection Branch. The original study was to see the effect of lighting on the operators, which was found to be negligible. What they did find is that the production in the test...

    • Box 8, Folder 5
    • Developments in Interviewing

    • Developments in Interviewing

    • 1930

    • Report on the interviewing process. Part one discusses how interviewing is a good tool, but the attitude of employees differ among each other and that difference must be taken into account. The second part discusses methods of interviewing and...

    • Box 8, Folder 4
    • Results: Study and Investigation of Employee Comments

    • Results: Study and Investigation of Employee Comments

    • 1930

    • Breakdown, by department, of the use of employee comments taken from interviews. The first section describes how comments from employees on plant conditions are used to improve those conditions. There are tables and charts describing the number...

    • Box 8, Folder 3
    • Special Interviews I

    • Special Interviews I

    • 1930

    • Text of two interviews of two employees, just as they were leaving after being laid off. They both feel they were treated fairly regarding the layoff and both would like to return when times are better. The second interviewee complains about his...

    • Box 8, Folder 2
    • Report on Bank Wiring Test Group

    • Report on Bank Wiring Test Group

    • November 1931-March 1932

    • Report and its supplement on the bank wiring test room group. The document reports the progress made in the Bank Wiring Test Room and provides some tangible basis for a critical evaluation of the research program

    • Box 7, Folder 3
    • Procedures in Establishing Bank Wiring Test Room

    • Procedures in Establishing Bank Wiring Test Room

    • 1931

    • Detailed procedures for establishing the bank wiring test room, and selection criteria for the male workers in the test room group. Three reports on the subject of engineering study of human fatigue are included

    • Box 7, Folder 1
    • Individual Case Study, Mica Splitting Operator 5

    • Individual Case Study, Mica Splitting Operator 5

    • 1928-1930

    • Records regarding mica-splitting operator fives performance. Included are a formal summary, a list of comments, and a log of favorable and unfavorable comments. The favorable and unfavorable comment log is for the period from 1928 to 1930. Also...

    • Box 6, Folder 9
    • Individual Case Study, Mica Splitting Operator 1

    • Individual Case Study, Mica Splitting Operator 1

    • 1921-1929

    • Records regarding mica-splitting operator 1. Informal notes and recommendations, both hand written and type written, concerning this operator are included. Also included is a summary of absences is given for the entire period of employment from...

    • Box 6, Folder 8
    • Classification of Mica Test Room Operators Comments

    • Classification of Mica Test Room Operators Comments

    • October 1928-November 1930

    • Comments from mica test room operators. The comments were recorded and classified as follows: A. Rest periods, hours, holidays, vacations; B. Production, earnings, repairs, type; C. Supervision and test room environment; D. Attitudes and transient...

    • Box 6, Folder 4
    • Attendance Records, Mica test room

    • Attendance Records, Mica test room

    • 1927-1930

    • Three-year attendance reports of 5 mica test operators recorded in tables. Comparisons are shown between one year in the regular department and two years in the test room

    • Box 6, Folder 2
    • Operator Interviews - Mica Test Room

    • Operator Interviews - Mica Test Room

    • 1930

    • Five interviews with the mica-splitting test room operators. The interview covered attitudes about the company and the test room. Family life and outside interests were also discussed

    • Box 6, Folder 11
    • Individual Case Study, Mica Group

    • Individual Case Study, Mica Group

    • 1931

    • Two page form/questionnaire used for personal data collection and observation. A narrative case history for each of the 5 mica splitting operators follows. The case histories give marital status and age. There is a discussion of living...

    • Box 6, Folder 10
    • Daily Variations in Output by Periods Mica Test Room Operators

    • Daily Variations in Output by Periods Mica Test Room Operators

    • 1928

    • Raw data regarding the effect of rest break variations on the daily output of 5 mica-splitting operators was measured over a 37-week period in 1928. Included are tables of the average accumulated totals, charts of output, and daily output logs for...

    • Box 6, Folder 1
    • Reaction to a Shorter Workweek

    • Reaction to a Shorter Workweek

    • 1930

    • Study of the workers reactions to a five-day workweek with standard hours versus a five and one-half day workweek with shorter days. Workers unanimously preferred the five-day workweek with Saturday morning off. Also included is the study that...

    • Box 5, Folder 5
    • Observations of Case Workers, Volume 2

    • Observations of Case Workers, Volume 2

    • April 1932 - June 1932

    • Record of observations of the relay assembly test room operations. Conversations of the workers were recorded in detail. Also included are observations of their moods in handwritten marginalia. During this period, several workers were informed...

    • Box 5, Folder 4
    • Observations of Case Workers, Volume 1

    • Observations of Case Workers, Volume 1

    • January 1932 - March 1932

    • Record of observations of the relay assembly test room operations. Conversations of the workers were recorded in detail. Also recorded were observations of their moods, in handwritten marginalia

    • Box 5, Folder 3
    • Case Study of Removed Case Worker

    • Case Study of Removed Case Worker

    • 1927

    • Case study of a relay assembly test room operator who was taken off the study because of her antagonistic attitude. The change in her behavior could be due to her poor health condition, perhaps anemia. Included are some of her health statistics...

    • Box 5, Folder 2
    • Relation of Coversation Volume to Production

    • Relation of Coversation Volume to Production

    • 1933

    • Interviews with the relay assembly test room operators to find out why there was low inspection efficiency. The observer concluded that talking did not delay production, but probably decreased concentration. The group had the tendency to go fast...

    • Box 5, Folder 1
    • Questionnaires, Relay Assembly Test Room

    • Questionnaires, Relay Assembly Test Room

    • September 1931

    • Sample and completed questionnaires by the test room employees. Questions deal with aspects of the employees personal lives like habits, attitudes, health, and goals along with questions about their feelings toward their work and participation in...

    • Box 4, Folder 4
    • Study of Employee Reactions to a Shorter Working Week

    • Study of Employee Reactions to a Shorter Working Week

    • September, 1930

    • Report showing data and findings pertinent to a shorter work week using three sources: (1) the relay assembly test room studies, (2) interviews with employees, and (3) supervisory training conferences

    • Box 4, Folder 2
    • Quality of production in the relay assembly test room

    • Quality of production in the relay assembly test room

    • June 1930 - April 1931

    • Report on the quality of production by the relay assembly test room operators. A list of the 23 most frequent causes of rejection of relays was made. The inspector recorded each kind of defect, the hour of assembly, and the operator for each...

    • Box 3, Folder 9
    • Relation of personal time and of repair time to production

    • Relation of personal time and of repair time to production

    • May 1927 - December 1930

    • Tabulations and charts studying the relation between production and two factors: repair time and personal time. The report includes complete logs of personal time taken by the five operators in the relay assembly test room

    • Box 3, Folder 7
    • Case histories: relay assembly test room operators

    • Case histories: relay assembly test room operators

    • 1927-1929

    • Case histories of the five operators and layout operators of the relay assembly test room. The histories are forms covering the test subjects family connections, personal qualities, home and community environment, and work history. Following these...

    • Box 3, Folder 5
    • Weekly activity summary: relay assembly test room

    • Weekly activity summary: relay assembly test room

    • August 1931-December 1931

    • Summary of weekly activity in the relay assembly test room from the time period August 8 through December 26, 1931. Production curve and other data fluctuations are covered and explained, as well as any personal or environmental effects on the test...

    • Box 3, Folder 4
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